Unexpectedly, my internship was so busy. In busy work, time always passes quickly. Now, my probation is over. The following is a summary template for your personal work during the sales probation period. I hope it will help you!
Selected articles of personal work summary template in sales probation period 1 1, operating income. The hotel has increased its operating income by adjusting sales staff, broadening sales channels, introducing room-lifting incentives and linking catering performance. The annual operating income of this hotel was 10000000 yuan, an increase of 1000000 yuan or 10% compared with last year, of which room income10000 yuan, office income10000 yuan and restaurant income/kloc-0. The average occupancy rate of rooms in the whole year is%, and the average annual house price is RMB/room night. The occupancy rate and average house price of hotel rooms are higher than the average level of the four major hotels in the city.
2. Management creates profits. Hotels advocate saving and strictly controlling labor costs, energy costs, material consumption and purchasing warehouse management by paying close attention to management, tapping potential, reducing expenses and rationally employing workers. The annual operating profit of the hotel reached 10000 yuan, and the operating profit rate was%, increasing by 10000 yuan and% respectively compared with last year. Among them, labor cost 10000 yuan, energy cost 10000 yuan and material consumption 10000 yuan account for%,% and% of the hotel's total revenue respectively. It is%,% and% lower than the target set at the beginning of the year.
3. Excellent service. By introducing brand management, the hotel strengthens the training of employees' basic code of conduct "gfd, smile and greet", strengthens the on-site supervision and quality inspection of management personnel, gradually improves the window image of reception departments and posts, and continuously improves the quality service level of employees. Therefore, in May this year, the Municipal Tourism Bureau organized an annual evaluation of the hotel's unannounced visits. Our store only deducted 2 points, and got high marks for excellent service, ranking among the best in local hotels. In addition, in the reception service of large-scale events, our sales, front office, guest room, property, restaurant and other departments or positions all received letters of commendation from the event organizing Committee, all praising: "The warm and thoughtful service of hotel staff provided us with the necessary logistics support in our daily life, which enabled us to successfully complete this event."
4. Security creates stability. By formulating the security plan for large-scale events, the hotel has achieved the "six defenses" of daily fire prevention and theft prevention, and almost no accidents occurred throughout the year. Under the care and guidance of the general manager of the hotel, store-level leaders hold feedback meetings of department managers every day to inform the situation and put forward requirements. The security department arranges cadres and employees to work overtime, patrol frequently and strictly prevent and control. With the cooperation of relevant departments, group prevention and control are carried out to ensure that all activities are foolproof and the hotel is safe and stable. The security class of the hotel security department was also rated as advanced class.
Personal Work Summary Template 2 of Sales Probation Period Although these three months have passed in a hurry, I have gained a lot from my experience and harvest. As a salesperson, although I am only a newcomer in the probation period, through the hard work and study during this period, I not only really understand the sales work, but also master the working methods and ideas, which makes me unique in the sales position of _ _ company.
Now, through the summary and reflection of the internship work in recent months, I have a deeper understanding of some personal experiences and understandings, and the work is summarized as follows:
First of all, thoughts and attitudes
As a salesman, I think thinking is the most important foundation in my work. Unlike other jobs, sales is a job that directly faces customers and people. To this end, without a strong concept and a clear attitude, it is difficult to gain the trust of customers and occupy a place in the highly competitive market.
Looking back on my thoughts in these three months, at first, it was because I regarded sales as a job facing data and information that I didn't put my feelings and "sales" intentions into my work, which led to my previous work performance being very bleak. But it is this understanding that has changed me and made me realize that as a salesperson, I must open up my self-awareness, be able to sell wholeheartedly, and be considerate of my customers, so as to be recognized by customers and succeed in sales.
Second, the work.
Sales work is not simple. Although I feel that I have done enough research before I took office, I didn't know that some things must be understood by myself until I really started working.
At work, I have a good grasp of the company's business and products. Under the management and guidance of the leaders, I strive to master the working methods and improve my personal communication and sales ability.
In terms of work, although I mastered the methods and foundations at first, I didn't use them well. It was not until I began to learn and communicate with my colleagues around me that I realized that sales is not just about telling customers the work line rigidly, but about communicating with customers and recommending our business and products to them according to their needs.
After that, I got a new understanding of sales and my work gradually went smoothly. In addition, I also actively studied at work, mastered communication skills, learned empathy, gave full play to my enthusiasm and initiative, and greatly improved my work performance.
Three. Future plans
After this probation period, I have basically mastered the job requirements and broke through the probation assessment. I hope to apply for confirmation from the leader here. I hope to become a formal salesperson of _ _ company, actively improve my sales ability, develop myself, and give more light and enthusiasm to the sales department!
In a blink of an eye, X months have ended, and my time in the _ _ car shop has also passed X months. Think about it carefully, it seems that I have been very busy since that day, busy learning all kinds of knowledge, busy taking care of customers and busy completing my own sales orders, but I feel nothing, I don't feel the passage of time, I don't feel the hard work. The only feeling is that I have grown up and my car sales have increased. I believe I can get good results in car sales after that.
Although X months have passed, what I have gained will not disappear, and the knowledge I have absorbed will always be my own. But in these months, there are still many things I haven't done well, that is, during these X months of sales work, I didn't complete my own order independently, but I didn't give up. This is where I should work hard. After all, I am a salesman. I also want to prove to my colleagues in the company and myself, so for me, the best way to prove myself is my performance. Although I didn't complete the order independently during the probation period of these months, I did complete the order with the help of my colleagues, and I also believe that I did it myself. Although I am not independent enough, I have learned a lot about automobile sales through my own study and hard work, and also learned some sales skills in my own work. Whether watching others complete their own orders or receiving guests by myself, I will seriously learn what I should learn. I not only learned a lot about our own brand cars, but also about other competing brands. I always believe that knowing ourselves and knowing ourselves can win a hundred battles, so in the course of my work, I will also show our customers the difference between our car and other cars, and I will try my best to help them understand our advantages and let them choose the car that suits them best. At the same time, I also learned many ways to deal with people in the process of sales. In the process of sales, the most important thing is to look at each other and put yourself in each other's shoes, so as to bring more and greater benefits to customers and themselves and achieve a win-win situation for both buyers and sellers.
During the probation period of X months, although my performance is not very good, I believe I will achieve good results in my future work. I also believe that what I have learned during this period will be of great help to me in the future. I am also very grateful to the company and all my colleagues for their help and concern over the past few months.
During the probation period of more than X months, with the help of leaders and colleagues, I learned a lot of sales knowledge and got a certain understanding of the company's sales process. I also have a certain understanding of my sales position. The following are some of my work experiences in the past few months. I hope the leader will correct my shortcomings and let me study better.
Because I have some customer information at hand, I called the office for half a month when I first started selling, because the customer wouldn't tell you in detail on the phone, but later I found that it didn't achieve the expected effect, and the customer sometimes got impatient on the phone, so I changed my strategy and took the initiative to come to the door, which a salesperson must face. Nobody told me what to do. In the early stage of running, even the customer's door can't get in. After eating the "doornail" again and again, I summed up the way to break into the customer's door. Don't be afraid of the long journey, don't be afraid that the door is not easy to find, be patient, the doorman at the door always has time, the tiger always has time to sleep, and there are always "enthusiastic people" who will tell you where to find the door. The customer has been there once, and people may not remember you, so always take photos with the customer to remind him of you. Because customers will meet many salespeople every day, you must be remembered by customers. I am very happy about this, because I knew who I was as soon as I went to the client.
First, understand the workflow.
Sell different varieties. When I first faced this job, I felt very confused and didn't know where to start my resume. However, under the guidance of the leaders, I have a deep understanding of the sales process in recent months, including product sales, return and out-of-stock handling and reconciliation. Leaders and colleagues often teach me some experiences and take me to visit some customers and leaders. After returning to the company, I will analyze and explain them carefully, which is of great help to my work.
Secondly, it is the study of professional knowledge.
As a salesperson, it is essential to learn professional knowledge. If I don't know the performance, characteristics and uses of the products I sell, I can't introduce my products to customers well, or even let customers know more about the products, and miss the opportunity to consult customers, so in order to do a good job in sales, I will learn some information about the company's products in my spare time.
After several months of training, I have summarized the current sales work as follows: First, we should be diligent and practical, learn more about the sales of our products where we already have products, and learn some project information by the way to see if we need other products of our company. For the shops around us that have not cooperated with our company, we should bring enough information to introduce our products and let them know about our company in order to achieve the purpose of future cooperation.
It is not enough to be diligent in sales, but also to have good communication skills. As a salesperson, in addition to signing a contract to sell things, we also need to check the return, which requires good communication skills. At present, my main direction of efforts is to improve my working methods, study the company's product knowledge deeply, make full use of the resources of manufacturers, and gradually change the passive sales model into active sales to improve the sales level.
In the past few months, with the help of leaders and colleagues, I have learned a lot of knowledge and have a certain understanding of the work of the sales position. I will devote myself to my future work and study with more full spirit and abundant energy, and strive to become a qualified salesperson.
I officially joined the company on _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ I received an email from the human resources department of the company yesterday, reminding me to apply for full employment. Looking back on the work in the past x months, with the support and help of the company leaders and colleagues, I have been strict with myself and completed the work well according to the company's requirements. After X months' study and work, the working style has made a new breakthrough and changed greatly. The work of X months is summarized as follows:
In the sales team, business people are always on the front line, and my job is to give them strong support and assistance in the rear. According to my secondary priorities, I am mainly responsible for the following tasks:
1. Daily expense reimbursement of business personnel is the top priority of monthly work. _ _ Department has channel sales managers all over the country. Every month, dozens of brothers and sisters' reimbursement receipts will be sorted, pasted, filled out, reviewed and submitted for approval by express delivery, and finally checked with business personnel for reimbursement. This work is not difficult. I also have rich working experience in this field. The only small difference is that each company has its own way of handling expenses, which is similar. Some places didn't do well in the early stage. After communicating with the tutor and relevant departments, this part of the work is now familiar and can be completed independently.
2, timely understanding of _ _ situation, provide the basis for leadership decision-making. As a _ _ enterprise, land delivery is the top priority. Because the demolition of _ _ is closely related to the development progress of our company, in order to obtain land as soon as possible, the company set up a land delivery working group. As a member of the team, I took effective measures to _ _, _ _ demolition office and other units, actively communicated with relevant personnel, and timely fed back the demolition information, work progress and problems I learned to the general manager's office. Company leaders have mastered the progress of _ _ and demolition work in the shortest time, and further arranged the delivery work on this basis.
3. The review of agent activation reward, the company's business model, signing agents and allies will give certain rewards to agents and allies who complete the delivery task every month. This kind of reward comes in the form of kickbacks. Every month, the business personnel will call up the data in the system and calculate the reward according to the reward standard. My job is to check the list of rewards provided by business people to office managers and collect feedback. I am the bridge here. Suggestions are put forward here, suggesting that the system R&D department of the company continue to optimize and improve the system, because in the process of system use, the data of the same day is often inconsistent with the data of other dates, which will have a bad impact on customers.
4. The accounting of the smuggled goods and the activation of the growth reward by the business manager are also a kind of supervision over the work of agents and business managers. Data are transferred out of the system, listed according to accounting standards, checked by relevant personnel, and finally submitted for approval.
5. Review the office administrative budget, break down the budget table according to the administrative budget at the beginning of the year and submit it to each office for budget preparation, collect the budget table for signing and approving, and reimburse the expenses every month for future reference. It is strictly forbidden to exceed the budget for reimbursement.
6. Do a good job in the daily work of company welfare and enterprise management. According to the budget approval system, organize and implement the procurement, deployment and physical management of office facilities, dormitory supplies, labor insurance benefits and other commodities of the company. After the completion of office decoration, the configuration of office supplies, communications, photocopiers, computers and other equipment will be completed in X according to the examination and approval authority. Do a good job in the company's communication fees, hospitality, utilities, vehicle use and gift registration procedures, and strictly follow the procedures to verify the use standards;
Looking back on my work in the past x months, I have made new progress in my study and work, but I am also aware of my own shortcomings. My theoretical knowledge level is still relatively low, and my modern office skills are not strong. In the future, I will seriously overcome my shortcomings and carry forward my achievements. Because I feel that my burden is very heavy, and my knowledge, ability, experience and position are far from each other, I have never dared to treat it lightly. I have been studying, learning from books, learning from leaders around me and learning from colleagues. So I feel like I'm making progress. Actively improve their professional quality, strive for the initiative in work, have a strong sense of professionalism and responsibility, and strive to improve work efficiency and quality.