supermarket interview skills and precautions
supermarket interview skills and precautions. When applying for a job, hr values personal ability most, and the first impression in the workplace is very important. Some things don't need to be too straightforward. If you want to interview a supermarket, don't miss this article and learn supermarket interview skills and precautions. You are the only one who can get a job!
Interview skills and precautions in supermarkets
(1) Precautions for supermarkets before opening
1. Cashiers must go to work on time;
2. The clothes are clean and tidy, which meets the requirements of the company;
3. Carefully check the amount of money in the cash box, and then check with the data in the handover-shift record book if it is correct. If there is any discrepancy, report it to the company in time;
4. Clean the supermarket, tidy the cashier, and keep the cashier and the surrounding environment clean and tidy;
5. Turn on the computer and pos machine to check whether the equipment can be used normally;
6. Prepare breakfast, beat soybean milk, cook zongzi, etc.
7. Make up the goods;
(II) Precautions during the operation of the supermarket
During the operation of the supermarket, the cashier's work flow is divided into seven steps: receiving customers, scanning goods and settlement, collecting payment, giving change and seeing off customers, and each link has matters that the cashier needs to pay attention to.
1. Receiving customers
(1) Cashiers should smile and nod when customers come in and say "Welcome";
(2) If the customer doesn't know where the required goods are, actively guide the customer;
2. Scanning goods and settlement
(1) The goods have been scanned as quickly as possible to avoid the customers behind waiting for too long;
(2) ensure that there are no multiple scans to avoid customers' dissatisfaction due to overpayment;
(3) Make sure there is no missed scanning, so as not to cause losses to the supermarket;
3. Collect payment
(1) Achieve "three singing", that is, singing, singing and finding;
(2) If you receive a large amount of money, carefully distinguish the authenticity of the money;
(3) customers should input the amount accurately when swiping their cards;
4. Change
(1) Enough change should be prepared in the till;
(2) If the commodity price is 1.2 yuan, ask the customer if he has 21 cents, and when the customer takes out the change, thank him politely;
5. See the guests off
(1) Smile, "Walk slowly" and "Welcome to visit again";
(3) After the business is over,
(1) Clean up. For the recent occurrence of pests in supermarkets, you can spray an appropriate amount of insecticide when you get off work at night, and pay attention to cleaning the next morning, and pay attention to moisture and mildew.
(2) Count the turnover of the day, with the turnover accurate to one decimal place, accurately record the amount in the shift-to-shift record book, pay attention to the safety during the counting, and write the matters to be prepared tomorrow into the handover table;
(3) Check whether the power supply, switch, etc. are all turned off and lock the door;
(4) Precautions for supermarket inventory
(1) Shop assistants must have a clear idea of the quantity of goods that have entered the supermarket, and each purchase must estimate the sales cycle of goods in advance, and the emphasis between different varieties of supermarket goods can be adjusted according to the season, weather and other reasons. (For example, the sales volume of mineral water drinks is better in summer, so you can prepare more goods. If the delivery cycle is about 3 days, you can reserve 1-2 days more according to the usual sales volume.
(2) With regard to the price of incoming goods, we can get a general idea of the latest market situation of incoming goods, the recent sales situation of goods in large areas, and the situation of new goods that have not been imported, which will help us to adjust the import and export volume of goods and add new varieties;
(3) With regard to the handling methods of products that are about to expire in supermarkets, the leaders' instructions at the meeting must first ask for replacement of new goods with suppliers, and then they can reduce prices or do activities to give them away, and make a collective analysis according to the specific conditions of different goods;
(4) With regard to the purchase of daily necessities in supermarkets, the business personnel can roughly estimate when the existing daily necessities can be used in their daily work. If they need to buy new products, they must inform the purchasing personnel one week in advance to buy the goods needed by the supermarket, and the purchase events should be registered in the shift book and then notified to the specific people, so as to ensure that the normal operation of the supermarket will not be affected;
(5) With regard to the problem of supermarket change, if there is a small amount of change left on the same day, but it can be predicted that there will definitely be a shortage of change tomorrow, the salesperson on duty on that day should inform the company of this situation to prevent there from being no change available in the morning shift the next day; Skills of interviewing shop assistants in supermarkets
First, can you bear great pressure?
second, do you only look at the results rather than the process, because the salesman's job often looks at the results.
third, do you have a strong sense of responsibility?
fourth, do you have a strong desire and excitement at work?
fifth, are you a patient person?
1. Sort out the relevant information about industries and enterprises prepared in advance, and prepare a post-job view of the enterprise (although it may not be used, it is prepared).
2. Find out the reasons why you are suitable for this enterprise and your own advantages (mainly related to the enterprise), and show them to the examiner at the right time, but know how to be measured.
3. Always keep a positive and optimistic attitude, even if you are promoted to quit.
Some points for attention in the salesperson's interview:
1. First impression is very important. A neat and neat costume will at least not make the examiner hate you. Secondly, if you can inadvertently show the good quality of the salesperson, you will be more favored by the other party, but don't deliberately do it.
2. Talk to the examiner with a supercilious attitude, a clear and loud voice, and at the same time take the initiative to attack. People who have their own opinions are still respected.
3. In the interview, besides your appearance and language, your body and pronunciation and intonation play a very important role in the success or failure of the interview. You know, body language and pronunciation and intonation are the most impressive in an interview. So how to grasp, everyone will know fairly well!
4. The end of the on-site interview does not mean the end of the whole interview. After the end of the thank-you letter, and the necessary telephone inquiries are the follow-up actions of the interview. At the same time, don't be swayed by considerations of gain and loss, but immediately re-engage in new battles, prepare, prepare, and prepare again! Only by making full preparations, understanding the fit between the company's needs and its own development, and making itself indispensable to them, is the key to career success.