: 1, professional literacy mentality positioning. 2.gfd code. 3. Dress code. 4. Language specification. 5. Work specifications. 6. Self-discipline. 7, the principle of good faith, civil aviation belongs to the service industry, abide by the service etiquette norms.

Four basic principles of aviation service etiquette: the principle of respect; Principle of equality; Principle of moderation; Obey the principle. Aviation service etiquette is actually a code of conduct, which refers to the code of conduct that flight attendants should abide by in the service work on the plane.