1 Malicious consumer fraud: Some restaurants cheat some customers who come from other places to spend money, deliberately conceal consumers and inflate prices. Generally speaking, the price of a few hundred meals will rise to several thousand. Consumers are often told that the high price of raw materials not only seriously damages the legitimate rights and interests of consumers, but also greatly reduces the overall image of Hainan catering, and destroys the economic order. In the end, it is our tourism industry in Hainan that will be lost.
2 As night falls, there will be many stalls like food stalls in some streets in the urban area, which will make the streets crowded. Although it provides convenience for some citizens, it will have a serious impact on the appearance of the city. Moreover, the sanitary conditions of snack bars are not optimistic, and most of them are operated in the open air. In order to reduce costs, it is not difficult to link them with the illegal cooking oil workshop. If they are eaten, it will be unsanitary.
3 "corkage fee" problem: Recently, the corkage fee has caused controversy in all parts of China, and there is no end to arguments about whether the corkage fee is reasonable and harms consumers' interests. In the survey, it was found that most high-end restaurants in Hainan posted notices that consumers "refused to bring their own drinks", and learned from restaurants that "the consumption of drinks accounts for about 31%-41% of the hotel's income. If customers always come to eat, On the other hand, customers are strongly opposed to it, thinking that it is overlord for hotels to charge bottle opening fees. Most consumers don't approve of charging because the cost is too high, such as the following example:
The vigorous dispute over "corkage fee" is expected to end with the initiative of 35 local catering industry associations. The day before yesterday, 35 associations issued an initiative in Beijing: whether consumers can bring their own drinks and whether to charge service fees for their own drinks, in line with the principles of honesty and independent operation, follow the laws of market economy, and negotiate with consumers to solve the problem. Since the company lost the case of corkage fee, there has been a fierce debate on corkage fee nationwide, which won't give way to each other. A few days ago, the heads of catering industry associations from all provinces, autonomous regions and municipalities gathered in Beijing to invite legal experts to give lectures and learn relevant legal knowledge, and seriously discuss issues such as "bring your own drinks" and the resulting understanding of the legitimate rights and interests of the catering industry. Everyone thinks that according to the principle of market economy and the law, whether catering enterprises have the right to "refuse to bring their own drinks" and whether they can charge service fees for "bring their own drinks" should be the market behavior of enterprises operating independently. The reporter noticed that the initiative made a clear statement on whether consumers can bring their own drinks and whether to charge service fees for their own drinks: "In line with the principle of doing business in good faith and operating independently, follow the laws of market economy and negotiate with consumers to solve them. In the case that some consumers can't understand the service measures and charging standards of enterprises, they should do a good job of explanation according to law or adjust measures to make consumers happy and satisfied. " In addition, the initiative also emphasizes the principle of clearly marking the price. According to China's catering industry price management regulations, catering enterprises should indicate their service regulations and charging standards in a prominent position in the store, and all service items and charging standards should be informed to consumers in advance. Later, the reporter visited several restaurants and found that many restaurants have the default attitude towards the phenomenon that consumers bring their own drinks, and do not propose the collection of bottle opening fees. The reporter also noticed that there are still many restaurants that are not in place for the principle of "clearly marking the price" in the initiative. For example, on the menu, the price of some seafood is still marked with "current price", which does not directly indicate the price, and the box service fee is not reflected in the menu. Only by asking the waiter will he be informed of the charging standard of the box service fee.
4 lack of supervision on the purchase channels of restaurants: to ensure that consumers can eat with confidence, the relevant departments should strictly supervise the purchase channels of restaurants, mainly the purchase of goods and the random inspection of catering raw materials. This has not been done, and we should be stricter from the source and resolutely ban some unqualified raw materials and substandard food. Effectively protect the interests of consumers.