The company always regards relying on scientific and technological progress and constantly developing new products as a powerful driving force to open up markets and develop enterprises. Spend an average of 500 thousand on new product design and development every year; Specially set up a new product development and experimental workshop; Every year, the technical backbone of the company visits the developed coastal areas, large and medium-sized cities or foreign countries to study and manage, and introduces 2-3 technologies. According to the principle of research generation, development generation and storage generation, more than 100 new products are put on the market every year, and nearly 100 kinds are eliminated. At the same time, more than 100 sets of contemporary first-class large-scale production equipment and spraying ventilation equipment were introduced from Italian, German and domestic large woodworking machinery factories, and mahogany-like furniture and polyester paint panel furniture series were successively developed. It has also established technical cooperation relations with furniture research institutes in Shanghai, Guangzhou and Lanzhou and first-class furniture manufacturers in Hong Kong, and introduced six management and technical talents from inside and outside the province. In 2000, 9.56 million yuan was invested in the technical transformation of the panel furniture assembly line, and the workshop was rebuilt and expanded to 4,000 square meters. The most advanced imported equipment 1 set was purchased, and four advanced technologies such as design, production, management and technological process were introduced. The completion and commissioning of the project has greatly improved the company's economic benefits, with an annual increase of 20 million yuan in sales and more than 2 million yuan in profits and taxes. In order to adapt to the new trend of environmental protection and pollution-free furniture, in 2002, the company invested more than 3 million yuan. During the reconstruction and expansion of the shopping mall, a series of melamine board environmental protection kitchen furniture were added, which filled the gap in Gansu Province.
A strong sense of quality is the lifeline of Fukang people. Over the years, the company has made great efforts to implement the development policy of surviving by quality, promoting development by science and technology, expanding the market by reputation and seeking benefits by management, and regards quality as the primary issue for the survival and development of enterprises. First of all, starting with the establishment of quality assurance system, the ISO900 1 international quality assurance system was introduced into the enterprise, and a quality management leading group headed by the general manager was established, and systems such as safety technology operating rules, product quality rules, product quality rules, product quality manuals, product inspection methods and standards were successively formulated and implemented. The quality management objectives of grading responsibility, division of labor responsibility and phased control will be implemented in each process of each factory and workshop, with responsibility to people and clear rewards and punishments. In order to ensure that the qualified rate of finished products and semi-finished products reaches 100% and lay a solid foundation, in September 2002, the company successfully passed the ISO900 1 international quality system certification. Secondly, starting with cost reduction, grasping the key links such as raw material procurement, production consumption and product cost accounting, the management policy of improving production technology, reducing product cost, moderately adjusting price and benefiting consumers was formulated and implemented. By saving energy and reducing consumption, the product cost has decreased by 18% and 2 1 respectively for two consecutive years. Since 1999, the price of products has dropped by 12%, which has basically enabled the company to enter the track of low-cost expansion and scale operation. Third, seriously carry out quality awareness education and strive to create integrity and prosperity. Activities such as "If I am a user, the user is in my heart, the quality is in my hands, and the products satisfy the users" have been widely carried out among employees. A customer service center has been specially set up, customer files have been established and improved, service rules have been refined, no moving service has been implemented, and the system of paying a return visit to users and on-site maintenance has been adhered to. Over the years, none of the products sold by Fukang Furniture Corporation has caused consumers to complain to industry and commerce and consumer associations.