Nine things that catering bosses must pay attention to
Catering is becoming more and more difficult to do. Bosses should mingle with users externally and practice their internal skills to build a team with strong executive ability and creative ability. Below, I will tell you about nine things that catering bosses must pay attention to. Come and have a look!
Changing the role of behind-the-scenes manager
As a boss, if you can't get rid of employee-like ideas and thinking in your bones, cultivate your boss's consciousness and mentality in time, and retreat to the behind-the-scenes management, it will bring destructive or even devastating effects to the long-term development of the enterprise. For a person who has just transformed from an employee to an enterprise boss, the transformation from a front-line operator to a * * and a planner will raise the requirements for his comprehensive quality, personality charm and management ability to a new height.
as a boss, you should avoid indulging in specific affairs, and you must get out of daily management and shift your focus to strategic planning, selection and training of leaders, organizational processes and construction of control system. Accordingly, the change of management concept, the improvement of management technology and the cultivation of comprehensive literacy have become crucial.
Family-style management also requires three chapters
In China, most entrepreneurs will adopt the method of appointing family members in the early stage of their business. In fact, this is a very good model, which will reduce the psychological contract cost and monitoring cost because of the consistency of family interests, thus achieving the purpose of reducing the internal management cost of enterprises and supporting enterprises to complete the accumulation of original funds in the shortest time.
But we should pay attention to the equal treatment in management and the three chapters of the contract. The agreement between the two parties should be determined before opening a store or family members enter, including job responsibilities, authority, personal behavior, handling of various emergencies and other special requirements.
team building that can't be ignored
when a restaurant develops to a certain scale, it is inevitable that there will be such a phenomenon inside the restaurant: job-hoppers are shoulder to shoulder with applicants. It is true that it is normal for restaurants to have new and old replacements, but if excellent clerks keep leaving their jobs, it will have a negative impact on the operation and development of restaurants.
Therefore, how to retain excellent shop assistants is a problem that entrepreneurs must face and solve. For entrepreneurs, it is very important to create an atmosphere in which employees are willing to stay and fight alongside themselves. In the early stage of starting a business, funds are limited, and the common and effective method is the boss's family management.
As a boss in the early stage of starting a business, if he can become a mentor and a friend in life, and care for his employees like relatives, he can quickly build a relatively stable team in a short time.
System construction that can't be ignored
We know that the most effective management in the initial stage of starting a business is family management. However, according to statistics, more than 91% of enterprises are suffering from the flood of family ties, ignoring system construction and management.
Although family management is helpful for the rapid and steady development of enterprises in the initial stage, it also has many disadvantages. For example, there may be contradictions between relatives and ordinary employees due to different treatment, which will lead to the division of the team if not handled well, and relatives and employees may also have a negative impact on the business philosophy and thinking of enterprises and become obstacles to the development of enterprises. Therefore, we suggest that catering enterprises must do a good job in system construction during the start-up, and the system is not too much or too detailed, but only practical and feasible.
Operators should make choices, and focus on the key points
In the early stage of starting a business, the boss must do it himself, to explore customers, grasp services, promote dishes and do marketing, and grasp both inside and outside. What is the management? Shout to the end? Way, this way is direct and effective. However, in the middle and late stage, the boss needs to gradually break away from the daily operation, give power to the management personnel, and begin to specialize in the management of some important matters, such as grasping the development direction of the enterprise, building the core team and cultivating future leaders, building the food research and development team, investigating and understanding the peer management, optimizing the business model, etc. Grab it inside and out? Transition to support, training and assisting the establishment and cultivation of leaders and technical teams, and gradually establish their own management and operation standards.
only in this way can enterprises develop rapidly and healthily. No matter how high-quality brand, market and capital advantages you have, if you don't have your own team and your own management and management standards, the expansion of the enterprise will still be hindered.
There must be at least one non-family member in the senior management
The senior management must have the same rights and responsibilities as the position, and can exercise their own powers without interference. This configuration will help to standardize the operation of enterprises.
dishes are the soul of a restaurant
hold on to dishes. ? For a restaurant, there can be no decoration and no service, but it can't be without high-quality dishes. ? For the owners of catering enterprises, they should always focus on the guarantee of food quality and the innovation of food types during their operation.
Peer inspection is a good way to learn
Restaurant managers can go to other peers' stores as an ordinary consumer to experience it personally, or they can participate in group observation and study in the industry, so that they can not only understand and learn the successful management experience of peer catering enterprises, but also take out the problems existing in the restaurant and have on-site exchanges and discussions with their catering counterparts to listen to their opinions and suggestions and find solutions suitable for them.
create a favorable business environment
for people who are in the early stage of starting a business, winning the support of the surrounding forces will bring great benefits to the development of the enterprise. As the saying goes:? The authorities are confused, but the bystanders are clear? Entrepreneurs who are caught in tedious daily affairs usually need help from outsiders from different angles, analyze external opportunities and threats, internal competitive advantages and disadvantages, and give objective and reasonable suggestions, which will bring great help to the operation and growth of enterprises.
how to win outside support and help? Generally, we can find mentors in the industry, such as the exchange and training of industry associations, to find our own consultants and mentors, to help them increase their knowledge and improve their management, so as to promote the development of restaurants.
Of course, as an entrepreneur, the improvement of management ability is endless, so continuous learning is also very important and necessary. ;