Reference analysis
In the face of this sudden situation, if I don't handle it properly, not only will the problems of these eight comrades who need physical examination not be solved, but it may also affect the progress of our whole physical examination and delay the time of other comrades, so I will deal with it quickly and decisively.
I will apologize to the noisy crowd and calm their mood. After all, when people are excited, they often have excessive behavior. Emotional instability at this time is not conducive to the solution of things. What's more, it is true that our volunteers forgot to inform them, which caused such a problem.
I will clearly tell these people that our physical examination is to check our physical condition, but because there is no fasting, the results of blood tests and other items may be wrong. Therefore, it is suggested that they check other items first today, and then check blood and other items that affect the results because of eating breakfast tomorrow. At the same time, in order not to waste everyone's time, they will register and make appointments one by one, so that they will not waste time when they come back for inspection tomorrow.
For those who are in a hurry, you can also suggest coming back for a physical examination tomorrow and going back today. They will also make an appointment to register, so as not to delay the physical examination the next day. In order to eliminate the grievances of these eight comrades, they will also be given tickets and food stamps to reduce the cost of their physical examination.
I will dock with the person in charge of the unit, do a good job in the physical examination of other comrades in an orderly manner, and do not hinder the office of other hospital staff and the supervision of other patients.
When things are done, I will also go to the volunteer. I believe that he is also frustrated when such a thing happens, so I will explain to him that he is duty-bound in such a situation, but avoiding it can't solve the problem, so I will let him face the difficulties and turn this lesson into experience to avoid such incidents from happening again.
When we are busy at work, there are often some problems in our work, but we can't just escape. We must face difficulties and stabilize our emotions. Only in this way can we find the best solution.
Summary of ideas