Hotel management mainly studies the relevant knowledge and skills of the hotel industry, including the following aspects:
Overview of hotel management: including the basic concepts and knowledge of the history, characteristics and development trend of the hotel industry.
market management: including knowledge and skills in hotel market investigation, marketing planning and promotion.
catering management: including knowledge and practical skills in catering service and operation management, menu design, quality control and cost management.
room business management: including knowledge and skills in room management, room service and maintenance.
financial management: including the knowledge and management skills of the hotel's finance, accounting and budget.
human resource management: including the management knowledge and skills of hotel human resource recruitment, training, management, salary and welfare.
hotel operation management: including knowledge and practical skills in hotel facilities management, room condition management, hotel cleaning and maintenance management.