1. Salary
Working in coco milk tea chain company, the salary of coco shop assistants in first-tier and second-tier cities is around 4.5k-1.2k, among which ordinary operators can get basic salary+commission and food supplement =6K. Most tea shops do not offer five insurances and one gold. The basic salary of the manager or supervisor of milk tea will be above 6.5k.
2. paid training
every new employee will have a training period of 1-3 months after he officially takes up his post through interview, during which a tutor will be appointed for training and teaching.
3. Promotion system
Interviewers need to have at least four interviews with new employees. The topics include whether they have adapted to their work scope, whether they have mastered their work skills, how they get along with the team, the progress of training and learning, and what their future career plans are. It is helpful to further judge the adaptability of employees through interviews and judge whether employees are consistent with corporate values, which will help to carry out targeted training according to the career plan of new employees.
4. Incentive system
Employees' promotion qualifications are recommended by themselves and their superiors. This other person is usually the store manager. In order to ensure that every store manager can devote himself to training employees and treat them fairly, in addition to performance indicators, the retention rate, training and talent development of store service employees are also added to the store manager's assessment items, and the outstanding ones are encouraged by performance bonuses.
Extended information:
CoCo can have a corporate culture
1. Create a consistent value system
The reasons why employees choose to join and stay in a company vary from person to person, perhaps it can provide them with good opportunities, perhaps they are satisfied with the welfare benefits, or they are moved by the lofty vision.
enterprises need a variety of individuals to be full of vitality, but without a strong corporate culture and value system as a support, it will become fragmented.
2. Insist on maintaining the brand image
Employer brand and product brand have always been closely related: the accumulation of product brand will have a positive impact on employer brand; On the contrary, a good employer brand will help enterprises to build a team with consistent goals, serve customers and create a better product brand.
3. Every store manager is a powerful extension of human resource management
In addition to recruiting and retaining people, another difficulty in human resource management in chain catering enterprises like CoCo comes from the dispersion of stores. Candidates often like to look for opportunities near their residence, and the effect of recruitment websites and other channels is far less good than that posted offline in stores. Therefore, in CoCo, the interview process is generally operated by store managers or regional interviewers.