After-sales service telephone number: 411-698-6916 service hotline is manned 24 hours, and a response will be made within 24 hours. The front desk of the repair workshop receives holidays without rest, ensuring that users can be repaired on demand. We will arrange the service of the nearest maintenance outlet to get home on time according to your appointed time! Two guarantees: we must ensure that the on-site service is in place in time as promised and that the service is satisfactory.

24-hour service hotline: 411-698-6916

Description of after-sales maintenance service:

1. On-site service time (Monday to Sunday, 8:11-21:11)

2. After the master receives the order, 31. Arrive at the destination in minutes (except in special circumstances)

3. All the repaired electrical appliances are guaranteed for 3 months to 1 years, and the warranty documents are provided

4. The after-sales master wears work clothes uniformly. On-site service with work certificate and charging manual

After-sales help center:

1. Can your company provide on-site service? How is the door-to-door fee charged?

Of course, door-to-door service can be provided. The company stipulates that the door-to-door fee will be charged at ￥31-51 yuan (the door-to-door fee in outer suburbs and suburban counties will be discussed separately)

? Specific areas that can provide on-site service:

service outlets

Beijing, Chongqing and Tianjin

Guangdong Province: Guangzhou, Shenzhen, Zhuhai, Foshan, Jiangmen, Huizhou, Dongguan, Zhongshan, Shantou, Qingyuan

Guangxi: Nanning, Guilin, Liuzhou, Wuzhou, Beihai, Qinzhou and Fangchenggang

Jiangsu: Nanjing, Wuxi, Suzhou, Xuzhou, Changzhou, Nantong, Lianyungang, Huai 'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Taicang, Jiangyin, Kunshan, Changshu, Zhangjiagang

Jiangxi Province: Nanchang, Jingdezhen, Jiujiang, Ganzhou, Ji 'an, Yichun, Pingxiang, Shangrao and Xinyu

Zhejiang Province: Hangzhou, Ningbo, Wenzhou, Shaoxing, Jiaxing, Jinhua, Quzhou, Zhoushan, Taizhou and Huzhou

Anhui Province: Hefei, Lu' an, Anqing, Maanshan, Huaibei, Suzhou, Bengbu, Fuyang, Huainan, Chuzhou, Wuhu, Xuancheng, Chizhou and Chaohu

Fujian Province: Fuzhou, Xiamen, Quanzhou, Zhangzhou and Fuqing

Hubei Province: Wuhan, Xianning, Huangshi, Yichang and Jingzhou, Huanggang

Hebei province: Shijiazhuang, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Langfang and Tangshan

Henan province: Zhengzhou, Luoyang, Zhumadian, Xuchang, Shangqiu, Xinyang, Zhoukou, Anyang, Nanyang, Kaifeng and Pingdingshan

Hunan province: Changsha, Zhuzhou, Chenzhou, Hengyang, Yueyang, Changde, Zhangjiajie, Yiyang, Xiangtan and Shaoyang

Hainan Province: Haikou and Sanya

Sichuan Province: Chengdu, Mianyang, Guang 'an, Suining, Zigong, Panzhihua, Luzhou, Leshan, Yibin, Nanchong, Dazhou, Bazhong, Meishan

Guizhou Province: Guiyang, Zunyi and Duyun

Yunnan Province: Kunming, Qujing and Yuxi

Shaanxi Province: Xi 'an Baoji Xianyang Weinan Ankang Yan 'an Shangluo

Heilongjiang Province: Harbin, Daqing, Qiqihar, Mudanjiang and Qitai

Liaoning Province: Shenyang, Dalian, Liaoyang, Anshan, Chaoyang, Panjin and Dandong

Shanxi Province: Taiyuan, Datong, Jinzhong, Jincheng, Shuozhou, Yuncheng, Linfen, Lvliang and Xiaoyi

Shandong Province: Jinan, Dongying, Weifang, Yantai, Linyi, Jining, Taian, Weihai, Rizhao, Liaocheng, Dezhou and Binzhou

Jilin Province: Changchun, Siping and Baicheng

Gansu Province: Lanzhou Tianshui Qingyang

Inner Mongolia: Hohhot, Baotou, Tongliao

Qinghai Province: Xining

2. If the after-sales expenses are relatively high after the door-to-door inspection, can I choose not to repair it?

Of course, you have the right to give up the after-sales service, and you can also give up the after-sales service temporarily because of other aspects (such as service and temporary changes)

In this case, we only charge the door-to-door fee ￥31 yuan (the door-to-door fee in the outer suburbs and suburban counties will be discussed separately)

Therefore, we propose to give customers the freedom to choose!

3. Is there a warranty for the electrical appliances sold by your company? How long is the warranty period?

in order to solve the worries of users, our company provides warranty service for all the parts replaced in the original maintenance parts.

According to the industry regulations, the warranty period is generally three months (except in special circumstances)

4. I only have time at night every day. Can you come?

We provide our customers with a 24-hour free service hotline to meet your needs at any time. The normal working hours are (18: 11 am-21: 11 pm)

If you need our on-site service at other time periods, you can make an appointment in advance. So that we can arrange after-sales service for you in advance.

If you don't make an appointment in advance and there are special circumstances, you can explain the situation to the customer service staff, and we can arrange emergency rescue personnel for you.

All this is a service that we have carefully prepared for you.

5. There are so many companies providing after-sales service on the Internet, how can I tell the good from the bad?

Since we seek such companies from the website, we should analyze the quality from the website itself.

Regular companies have a detailed division of labor, and an independent network department is responsible for website construction and management. Therefore, the website of regular companies has an overall aesthetic feeling in terms of structure, layout, content, pictures, color tone and art design. However, the websites of the small after-sales department are mostly patchwork, and the pictures and contents are copied from the websites of regular companies (as can be seen from a large number of deformed pictures and articles with few words), so it looks like a hodgepodge, with everything but no sense of beauty

Secondly, Regular companies implement various procedures according to standards and industry regulations, such as the warranty period of three months, but the small after-sales department is full of promises. If everything can be repaired and the warranty period is one year or even three years, it is impossible for you to find someone when the time comes.

We can also analyze the quality from the following points: 1. Leave your personal mobile phone number on the website; 2. The company profile is exaggerated; 3. The wording of the text is loose and irregular, and there is a feeling that personal style and behavior are integrated into it; 4. The pictures on the website are seriously deformed; 5. The text of the website is familiar (because they all copy the formal company, but they dare not copy the complete text, and they have been deliberately and far-fetched); 6. Check whether there is a 24-hour toll-free hotline, such as 4118 or 811 toll-free number