The skills of telemarketing are as follows:
1. If the customer says, "I'm not interested." Then the telemarketer should say, "yes, I totally understand. Of course, you can't be interested in something that you can't believe or don't have any information at hand. It's very reasonable and natural to have doubts and questions. Let me explain it to you. What day is suitable?"
2. suppose the customer says, "I don't have time!" Then the telemarketer should say, "I understand. I always don't have enough time. But in just 3 minutes, you will believe that this is an absolutely important issue for you. "
3. suppose the customer says, "I'm not available now!" The telemarketer should say, "sir, Rockefeller, a rich American, said that it is more important to spend one day a month on money than to work for 31 days!" It only takes us 25 minutes! Please set a date and choose a convenient time for you! I will be near your company on Monday and Tuesday, so I can visit you on Monday morning or Tuesday afternoon! "
4. suppose the customer says, "I'm not interested!" Then the telemarketer should say, "I understand very well, sir. It's too much for you to be interested in something that you don't know what's good for." That's why I want to report or explain it to you personally. Come and see you on Monday or Tuesday, ok? "
5. If the customer says, "I'll think it over and call you next week!" Then the telemarketer should say, "Welcome to call, sir. Do you think it would be easier?"? Shall I call you later on Wednesday afternoon, or do you think Thursday morning is better? "