Lead: In recent years, Haier's brand has been doing well, and its various products are also deeply loved by people, and its sales volume has gradually increased, which has completely started the Haier brand. It is worth mentioning that Haier's brand maintenance service is also very good. As long as it receives a customer's application for air conditioning repair, Haier will immediately send professional maintenance personnel of this brand to provide services quickly, check the problems, and give a maintenance plan for the customer's reference until the customer's service is satisfied. This article will focus on the maintenance service of Haier central air conditioning and related points for attention. Let's take a look with Xiaobian.

Maintenance service:

1. First, determine the warranty period of this machine. If it is a product outside the warranty period, it should be explained to the user first, and the charging standard should be shown. After obtaining the consent of the user, it should be overhauled.

2. Warranty certificate: If the Haier air conditioner fails during the warranty period, the user must apply for warranty with the purchase invoice and product warranty certificate, and the product number on the warranty certificate must be the same as the repaired product number. If there is no invoice and warranty certificate, it will be calculated three months after the product number. Those who have no invoice will not enjoy the warranty service, but they should provide paid maintenance service. In special circumstances, the warranty period can be calculated according to the acceptance date of the receipt, but it must be approved by the person in charge of the local after-sales service department of the air-conditioning care department.

3. When maintaining, first check and judge the machine's failure, determine the maintenance items, make accurate judgments and check carefully.

4. explain the details of the required maintenance items and replacement parts to the user, determine the maintenance price according to the charging standard and parts price list, and carry out maintenance after the user agrees.

5. In the process of maintenance, we should seek truth from facts, and we must not replace the undamaged parts. If the cooling and heating effect is poor due to lack of fluorine, we should charge the material fee according to the actual filling amount, and we must not exceed the quantitative charge. And fill in the air inlet and outlet temperatures before and after fluoride filling in the maintenance record sheet.

6. After the maintenance is completed, the maintenance record sheet must be filled in, and the items filled in the record sheet should be intact and signed by the user for confirmation.

7. When collecting money, provide the user with an invoice or a special receipt, and the invoice must be provided to the user within the validity period of the special receipt.

8. Haier's commercial air-conditioning products do not enjoy the relevant warranty policies of Haier Club.

Maintenance personnel all have grade certificates issued by the Ministry of Labor and have accumulated many years of work experience in maintenance. Not only has rich experience in site design and installation, but also has good professional quality and high sense of responsibility. Maintenance safety, standardized maintenance and regular maintenance. Authentic accessories, provide warranty.

It is not covered by the warranty:

① The user is damaged due to improper use, maintenance or storage.

② damage caused by installation or maintenance by non-specially appointed installation and maintenance units.

③ the model of the three-guarantee certificate is inconsistent with or altered from the model of the maintenance product.

④ damage caused by force majeure.

Haier's maintenance service is definitely the conscience of the industry. In their view, the customer is always right. As long as the customer makes a phone call and comes to the door 24 hours a day, we will strive to satisfy the customer, and at the same time, the purchased products can enjoy high-quality original factory warranty service all the time, which enhances consumer confidence. The honest and pragmatic service concept has also enabled Haier brand to develop steadily in the highly competitive electrical appliance market and become a classic case. If someone considers buying central air conditioning next, Haier is a good choice. If you have any questions, just visit Tuba Rabbit.