Current location - Recipe Complete Network - Catering franchise - How to claim for food poisoning?
How to claim for food poisoning?
According to the relevant provisions of China's Food Hygiene Law and Product Quality Law, if food poisoning occurs, you should first go to the hospital for physical examination in time and keep relevant inspection materials. After that, consumers can defend their rights through the following channels:

(1) Negotiate with the restaurant;

(2) If negotiation fails, you may request the consumers' association for mediation;

(3) to appeal to the relevant administrative organs, including the health department and the industrial and commercial department;

(4) Bring a lawsuit to the people's court where the restaurant is located.

The scope that consumers can claim compensation includes:

(1) Medical expenses, nutrition expenses, lost time, transportation expenses, etc.

(2) If disability is caused as a result, it shall pay the cost of self-help appliances, living allowance, disability compensation and the necessary living expenses of the dependents;

(3) If death is caused, funeral expenses, death compensation and living expenses necessary for the dependents of the deceased shall be paid;

(4) If serious mental damage is caused, you may request compensation for mental damage.