Summarize is a social group, business units and individuals in their own a period, a project or some of the work has come to an end or all the work is completed to review the inspection, analysis and evaluation, so as to affirm the achievements, experience, identify gaps, lessons learned and some regularity of understanding. Here is my carefully selected work summary, I hope to help you!

Gas station work summary a

All the way, step by step in a hurry, do not realize that ____ year has quietly waved goodbye to us, ushered in a brand new ____ year. In the bright "jewel flower" shine, looking back on a year of refueling work and life, a lot of feelings. Usually busy, there is not much time and opportunity to sit down and properly summarize the work they have done, the end of the year, quietly summarize the work of a year's gains and losses, to find their own shortcomings for the next year's work to make good arrangements and, is very necessary. Therefore, I work on this year's summary

____ year for all the people of the country is a year of different significance, there is the Sichuan Wenchuan earthquake grief and the infinite pride of the Beijing Olympic Games, as well as the enormous pressure of the global economic crisis. But this spring I was very fortunate to come to Dalian ___ gas station work, although the work is only a short period of half a year, but the fun of which only those who have personally experienced the people have experienced. What's more, I've grown from a "rookie" to a mature person, and I've gained a lot of knowledge, so I've benefited a lot from it.

Dalian ___ gas station is a medium-sized gas station. The main members of the station are: station manager, metering, accounting, safety and four gasoline operators. The formation of the gas station is also quite simple. The core part consists of four main blocks: the first block is the refueling area, the second block is the tank area, and the third block is the office hall. The fourth big block is the staff cafeteria.

In the training before the start of the job, learned about the various aspects of the China National Petroleum Corporation (CNPC). PetroChina is China National Petroleum Corporation (CNPC), which is one of the companies with domestic sales. It is not to be confused with Sinopec, which are two separate enterprises. In the 2004 ranking, PetroChina ranked 52nd among the world's top 500 companies, while Sinopec ranked 63rd. PetroChina is a partner of the 2008 Beijing Olympic Games, and the company's motto is "Dedication to Energy, Creating Harmony"; corporate spirit: patriotism, entrepreneurship, pragmatism, and dedication. PetroChina's core management philosophy: integrity, innovation, performance, harmony and safety. Service tenet of PetroChina gas station: to provide customers with full, comprehensive, whole process, wholehearted service. The service commitment of the gas station; quality standards, accurate measurement, clean environment, health and safety, convenience.

Came to Dalian ___ gas station gas station work, _ station manager and _ shift manager, safety officer Wu _ to emphasize the most is the safety issue. The four pillars of the gasoline area are posted with a variety of slogans: "no smoking", "no cell phone", "turn off the gas" and so on. They are meant to remind everyone entering the gas station that safety comes first. These safety education is considered to be the first "general education class" after coming to the gas station.

The first thing you have to learn is how to pump gas. The standard refueling operation is called "refueling thirteen steps". The first day of work, _ station manager sent _ shift manager to teach me. She first gave us a demonstration and corrected our mistakes from time to time. I had a lot of fun learning. The so-called thirteen steps of refueling: first step, stand to welcome. The second step is to guide the vehicle. The third step is to open the door. The fourth step, greet with a smile. The fifth step, enthusiastic inquiry. The sixth step, open the fuel tank. Step seven, zero preset. Step 8, lift the gun to refuel. Part IX, gun reset. The tenth step, easy to wipe the car. Step 11, prompt payment. Step twelve, polite send off. The thirteenth step, plating and cleaning. I want to put this thirteen steps of each action to do, do specification is really not an easy thing, also made some mistakes: such as adding bubbling oil, but is a moment of negligence by the driver of the gasoline dispenser meter broken fortunately did not hurt people, did not cause major accidents, this matter through the _ station manager's handling and the driver's patience bargaining with the basic solution! I would like to thank her, our honorable _ stationmaster!

The second thing about working at a gas station is the invoicing. According to my own experience, invoicing is to be careful, especially some tiny places, must be noticed. If you're not careful, you'll give some people with impure motives the opportunity to make false accounts. In short, probably pay attention to these aspects: First, fill in the amount to distinguish between upper and lower case, can not be altered, or void. Second, in the amount filled before the cap. Third, pay attention to the filled unit and the date of invoicing. Invoice also need to pay attention to the speed, to be fast and accurate.

In the service with driver friends initially I was a little impatient, and even reached the point of greatly out of the way, through the criticism of the _ stationmaster and patient education, I know: life can not lack a smile, the service is more inseparable from the smile. Smile is very simple, because everyone is born to smile, but to always keep smiling, even if the mood is not good when you can smile freely, I am afraid it is not easy. PetroChina's symbol "Jewel Flower" needs to be taken care of by each and every employee. If you do not know what to do, then show your eight teeth, smile! As long as our smile is as natural as breathing and as bright as the sun, the "Jewel Flower" will surely shine brightly on the land of China. "Give energy, create harmony". Let's tell customers with a smile, move customers with a smile, create value with a smile.

____ year in ___ gas station work, more or less learned something. Whether from the theoretical knowledge or from social knowledge, there is not a small gain, perhaps one day I will leave my beloved gas station work, but let me be grateful to the people who give me help and education is in my life but can not put forgotten!

____ year I will be a new attitude to my work, learning "Iron Man" Wang Jinxi's spirit of hard work, to comply with the company's six prohibitions a strictly prohibited special operations without a valid operating license personnel on duty. Second, it is strictly prohibited to violate the operating procedures. Third, it is strictly prohibited to engage in dangerous operations without a ticket. Fourth, it is strictly prohibited to take off duty, sleep on duty and drunk on duty. Fifth, it is strictly prohibited to violate the provisions of the transport of civil explosives, radioactive sources and hazardous chemicals. Sixth, it is strictly prohibited to violate the command, forced others to work against the rules. Love and dedication , smile, enthusiasm, polite customer service, "people-oriented" "from" the heart "to listen to the _ stationmaster leadership, obey the _ stationmaster command! Like a series of violations to say "no"! I hope Yan stationmasters and leaders to see me is the actual action it!

Summary of the work of the gas station in two

All the way, the steps in a hurry, do not realize that the year has quietly waved goodbye to us. Looking back on a year of work and life, a lot of feelings. Usually busy, there is not much time and opportunity to sit down and properly summarize the work they have done, the end of the year, quietly summarize the work of a year's gains and losses, to find their own shortcomings, for the next year's work to do a good job of arranging and planning, it is very necessary I summarize the work of the year is as follows:

First, the ideological aspect

Since the work of the unit leadership of the careful cultivation and teaching, through their own continuous efforts, I have been working to improve the quality of life of the people. Under the leadership of the unit, through their own continuous efforts, whether in thought, study or work, have made great progress and great gains. Ideology, adhere to the four basic principles, support the party's policies, consciously abide by the laws and regulations and the rules and regulations of the gas station, learning to seriously study the management norms, and actively carry out innovation.

Second, the work

can bear hardships and stand hard work, serious, responsible, under the enthusiastic guidance of colleagues to improve the understanding of the importance of the work of the gas station. The normal operation of the gas station and gas station comrades work is closely linked together. No matter what problems encountered, no matter what problems, I need to be modest and sincere advice at any time to summarize at any time to reflect, absolutely not allowed to appear self-deception, so that others think that you are a very smart people, gas station is not the need for such a smart, in this kind of work on their own is not serious about life is irresponsible, irresponsible for state property.

It is inevitable and necessary that the work should have a different focus at different times. I must not only understand but also actively cooperate. I want to abandon personal interests, apply my smarts to learning the technology, and bring out my ability to work as a team without personal expressionism, which harms both the company and myself.

In order to work smoothly, our division of labor is also clear, does not mean burying our heads in the sand, precisely because of this we are more to help each other check each other. The company needs motivated people, but a person's strength is never enough. As long as there is the ability, we are witnessed, not only to play their own strengths, but also to know the strengths of others. Prove yourself with your actions and conquer everyone with your achievements.

As the saying goes: "live to learn", I have been in all aspects of strict requirements for themselves, and strive to improve themselves in order to make themselves faster to adapt to the situation of social development. Through reading a large number of moral cultivation books, the courage to dissect themselves, analyze themselves, face themselves, improve their own quality to be able to quality and quantity to complete the work task.

In short, a year has made certain achievements, but compared with the requirements of the superior, there are still some gaps, I will continue to work in the future to overcome and improve.

Gas station work summary of the third

Time passes, years like a shuttle. Come to the gas station work has been more than ten years, I through their own continuous learning as well as through the company's training many times to grow, from the most basic gasoline operator to start to the bookkeeper, metrologist, station manager. Through these years I have worked in various positions in the gas station on the gas station business and management applications have accumulated some experience on how to do a competent station manager, I also have their own perception, experience.

I remember in a training, the provincial company of a director said: although the gas station is small, but all the organs, asset size, you must not be taken lightly. Indeed, since taking office as station manager I have been thinking about how to do in order to limit the mobilization of staff enthusiasm, how to do to exceed the competitors, how to do in order to draw closer to the relationship between the gas station and the customer. In short, how to make my station operation I summarized as three "how".

First, how the staff really cohesive together to play out the energy.

Bill Gates said "teamwork is a guarantee of business success". Indeed, in this era of competition, where all the roads are gas stations, it is impossible to achieve victory on the basis of personal ability alone. And I as a station manager is how to lead the team. In terms of working life, although there is a difference in position between us, but personality are equal. In front of the staff, just a leader to lead the class, there is no such thing as a great honor and triumph. In the usual communication with the staff more exchanges, because the enthusiasm of the staff to play more good, the work will be done more excellent, but also let yourself get more respect, set up an enlightened image. And listen to the staff to put forward the proposal can be more sympathetic to the state of mind of each person and understand the situation at work, for accurate feedback information, adjust the management style provides a detailed basis. In the layout of the work task will be easy, so that the work of the better implementation.

Second, how to improve gas station sales. Sales volume is the lifeblood of an enterprise.

And the gas station as Sinopec's window unit, the sales of good or bad directly affects the rise and fall of our business. So we must find ways to improve the sales of our station.

1, to ensure the environment, health and service quality. Establishment of health responsibility system, set up clear standards and reward and punishment system. Establishment of a three-tier inspection mechanism: self-inspection by responsible employees, itemized inspection by the head of the lead shift, and random inspection by the station manager. Focus inspections on major parts, problem-prone parts, or emphasized parts, and random inspections can be conducted randomly. The establishment of employee service measurement points system, and customer interaction up, by the band leader to implement the station manager supervision.

2, the establishment of customer files. Carry out customer surveys, in-depth study of the local oil market customer characteristics, make a rational analysis of the market. Stabilize existing customers, good at discovering new customers, large customers. Communicate with customers frequently to enhance understanding, promote friendship and consolidate cooperation. According to the needs of customers constantly adjust the sales direction. For example, a construction team of China Railway Bureau 12 uses a large amount of oil, because I often communicate with its captain, I learned that the construction team needs -20 diesel in advance, but for other customers do not use -20 diesel. As its dosage has not yet reached the amount of oil specifically for its transfer, I proposed to the captain to let him bring other construction teams also come to my station to refuel, we can specifically for them a tank in advance into -20. The final agreement was reached, so that my station sales increased by twenty percent.

3, give full play to the brand advantage of Sinopec. Actively develop non-oil business, by gasoline staff to customers to promote non-oil products, to my station's oil business to drive customers to the convenience store consumption.

Third, how to do a good job of gas station safety management.

The establishment of a sound safety organization, strengthen the safety management of the shift. Each shift to set up a safety officer, responsible for supervising and checking the station's safety management measures, to establish a strict safety post responsibility system. Do a good job in the daily maintenance of fire safety facilities, and complete the daily record of safety, the establishment of a perfect safety account. On the basis of standardizing the safety precautions of gas stations and implementing them properly, the publicity of safety management measures in gas stations should be strengthened, and it is strictly prohibited to engage in operations that may generate sparks in gas stations. To often carry out various forms of safety checks, and the problems identified should be categorized and lined up, the implementation of the responsibility, the deadline for rectification.

In short, the gas station flammable, explosive high-risk features dictate that we must attach great importance to the safety of the gas station construction and safety management, otherwise, again, the economic benefits, are futile. Therefore, the gas station should always follow the "fire and explosion prevention ten ban", the safety and fire prevention work is always in the first place.

As a gas station management I think I have a lot of places to learn and improve. In the work of my decades as one day, has long been the gas station tomorrow as their own business to do, for our enterprise tomorrow's brilliant and efforts.

Gas station work summary of the fourth

In order to do a good job of refined oil safety production work, the Bureau of the 20__ in mid-August arranged two groups were the city's gas stations to carry out a comprehensive inspection. In order to further implement the "on doing a good job in the city's oil depots and gas station safety management special inspection notice" (Huai Shang Fa [20__ ] No. 45) the spirit of the document, in mid-October I once again organized the relevant personnel of the jurisdiction of the refined oil companies carried out a random inspection, is now the safety management of the special inspection is summarized as follows:

First, the organization and guarantee the situation. The leadership of the Bureau attaches great importance to the safe production of refined oil products, set up a special inspection leading group, formulated a detailed work program and asked the leaders in charge of this period of time to focus on the work. 23 September, to the relevant refined oil business enterprises issued a "notice on the city's gas station safety management special inspection," a clear inspection of the purpose, methods, methods, scheduling, scope and content.

Second, the special inspection. According to the requirements, the jurisdiction of the gas station on September 24 to October 3 to carry out self-inspection and self-check, and report the self-inspection and evaluation report; October 6 to 10 I Bureau against the Huai Shangfa [20__] No. 45 document provides for the matter of the gas station to carry out a comprehensive inspection. Two special inspections*** 30 law enforcement officers, the first and comprehensive inspection, *** check the gas station 33, the second special sampling gas station 5.

Third, the problem analysis.

Inspection found that the PetroChina and Sinopec-owned gas station rules and regulations are more complete, social gas station safety management rules and regulations are basically perfect, but some of the gas station purchases, sales, inventory management system and accounts are missing more. In the first law enforcement inspection found that some gas stations exist in the purchase and sale of counterfeit and shoddy refined oil phenomenon, the circumstances are serious, such as rock ridge township, Tohkou Township, Xuefeng Township, three gas stations due to the sale of low-quality oil has been the public security department of LiAnChang, is now being dealt with.

In the second inspection process there are problems are: First, the gas station is not in a prominent position to set up a complaint mailbox and the administrative department complaint phone; second is part of the gas station inspection records are incomplete; third is an individual gas station motorcycle refueling is not in accordance with the provisions of the standardized operation; fourth is some diesel fuel retail outlets do not have a sound safety, fire safety, and other aspects of the rules and regulations; fifth is part of the gas station is not Improve the purchase, sale, storage and warehousing accounts of refined oil and retain proof of the source of refined oil, sales destination of the vouchers, bills. During the inspection, the serious problems of the gas station and issued a rectification notice, requiring the completion of the rectification work within the specified time.

Through this special inspection, to further standardize the business management behavior, comprehensive investigation and management of safety hazards, the existence of problems in a timely manner to supervise the rectification and improvement of the sound of the rules and regulations, the strict implementation of safety procedures and standards, and to do a good job of preventive work, and effectively curb all kinds of production safety accidents, has played a positive role in promoting.

Gas station work summary chapter five

Unconsciously in the PetroChina work has been more than three years, looking back at this time, a lot of feelings, and a lot of harvest. In particular, the work has grown a lot, but also matured a lot. The station manager is the nerve endings of the company's management work, but also the extension of the personnel management to the production and operation process, play a role in the operation of the gas station before and after the role. First of all, I would like to express my own experience of the work.

First, through the accumulation of daily work so that I have a more profound understanding of the station manager position. When I first came to the gas station to do station manager, there for me, both fresh and challenging. I was able to do a good job in the management of the gas station management, measurement management and fill in all kinds of reports and accounts, management of financial, zero management system maintenance, the handling of day-to-day affairs and convenience store management. Familiar with the gas station process, do a good job in the daily review and inspection of original documents, to ensure that the accurate recording of basic work data and station management information is true and complete, to achieve accurate and timely reporting, to ensure that the quality of data, with the continuous development and growth of the company, the company's leadership on the work of the station manager to pay more attention to, which requires us to manage the work of the management of the more perfect, and at the same time, also inspire me to better do a good job as a station manager.

This is the first time I've seen this.

Second, do sincere marketing.

The gas station is a direct response to the consumer's window work, with the development of the economy, our work needs to be more and more close to people's lives. The image of the staff, work style and work attitude, directly reflecting the image of the gas station, more and more by the attention of the whole society. Therefore, it is not enough to have excellent business quality and potential, it is necessary to achieve both business quality and moral quality. I have been working since I always do not forget to strengthen their own political, ideological and moral quality construction, consciously their image as this site

A window, their own responsibility for their share of the duties undertaken. Treat consumers warmly and carefully, patiently and considerately, and always adhere to the point of view that treating others well is treating oneself well.

Employees and customers are intangible assets of the enterprise, the enterprise's profits come from the customer to determine the survival and development of the enterprise, the customer is brought to give us a paycheck. No customer gas station will have no sales, the enterprise will have no profit, employees will have no income. So we have to maintain a good heart every customer, everywhere for the sake of the customer, the interests of the customer is their own interests. Impress customers with sincerity, win customers with true feelings. Every action, every word, let customers feel your sincerity and enthusiasm. Make their first consumption into permanent consumption in this site.

Third, do a good job of gas station services, establish a good sense of service. With sincerity and smile to treat every driver master, close the distance between the masters, really do let the customer satisfaction. Like PetroChina's "excellent gas station manager" Chen Minghong, down-to-earth from the grassroots. She does a line, loves a line, drills a line, no matter what position, all heart to do, the pursuit of excellence, the pursuit of perfection. In the work of sweat, dedication and wisdom, she sincerely serve customers, care for the staff of the station, dedicated to learning business knowledge, with their own sincerity and simplicity to win the praise of customers and employees. I also learned that a person only love their own profession, adhere to their positions, no regrets in their own selection, the work can be overflowing with the passion to create, hidden in the pursuit of power.

In the future work, I will strive to improve their own quality, to overcome the shortcomings, towards the following aspects:

1. The development of the times is changing rapidly, I will persevere in hard work,

Improve their own business level, and play their potential in practice.

2. Exercise their own potential and perseverance, to improve their own solution to practical problems of emergency treatment

Potential, and in the process of slowly overcoming impatience, attentive, enthusiastic, meticulous treatment of each job.

In short, in the work over the heart to take the initiative, skillfully complete their

post work; in the work to be good at finding problems, and the heart to fully cooperate with the leadership, in accordance with the requirements to carry out the work, and colleagues can be very good with the coordination, and people, the work of the people to strive to perfect, and constantly improve their own level and comprehensive quality for the development of the company to do their share.

Power.

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