Error prompt of dining room consumer machine: Special note: When the consumer machine swipes the card and displays ERR113, and the voice prompts to swipe the card again, it must be swiped again to unlock it, otherwise the machine will ring and cannot be used. Remember not to turn off the power.

common error tips:

ERR111 illegal card ERR112 cancellation card ERR113 extension number limit

ERR114 limited time ERR115 limit ERR116 is not in the consumption period

the balance of err 117 is insufficient, and the consumption amount of ERR118 loss reporting card ERR119 cannot be set to 1

ERR111 single limit ERR111. Error ERR112 data is full, please download.

2. Check whether the computer software COM port and machine number are set correctly

3. Check whether the machine is running normally.

4. Check whether there is any problem with the interface and conversion equipment.

5. switch the position of the machine and check whether the machine is out of order.

generally speaking, under the condition of normal computer use and maintenance, the probability of failure of consumer system software is small, but the failure of computer hardware, virus infection of operating system, or instability of operating system caused by human factors may cause abnormal work of consumer system software. Therefore, IC card consumer system management computer must ensure that the hardware can work stably for a long time, isolate virus infection routes, and assign a special plane to fundamentally eliminate the problem that consumer system software cannot work normally due to computer hardware and operating system problems.

if a consumer can't collect data, first check whether the IC card consumer is turned on. If there are multiple consumers connected in the system and all of them are turned on, and other machines can collect data, if this consumer can't collect data, you need to check whether the data interface cable of this consumer is in poor contact, and then collect it again after plugging it in again. If it is normal, it proves that the connector is loose. If it still can't collect, it proves that the consumer has a hardware failure and needs to notify our company for handling.

This situation that all machines in the system can't collect data is generally caused by the abnormal operation of serial ports. Because the IC card consumer management system needs to occupy at least two or more serial ports, we have installed a USB-to-232 serial port line in the system, and the serial port line may not be found when the system is unstable. In this case, we need to unplug the serial port line and plug it in again, so that the system can recognize the serial port again. Generally, the USB-to-232 serial port turns out to be COM3 or COM4. You can see the installed port COM3 in the computer hardware device manager, and then open the software to collect data again.