Currently all consumer places will have the following ways to pull customers, improve service quality, increase customer viscosity, maintain guest relations, restaurants are no exception.
Want to pull guests to use methods, when a dish of peanut rice or small cold dishes sent to the customer in front of the customer, we stand in the customer's point of view to look at the problem:
First of all, fast food restaurants rarely send peanut rice, because fast food is generally out of the meal very quickly, so that there is no boredom of waiting, and to send peanut rice may reduce the customer's desire to order, so there is no need to increase the cost of needless. It is usually restaurants that need to wait for a while after ordering that have this service.
The most troublesome thing for customers who go to restaurants nowadays is to wait for the food to be served, especially when they are hungry and feel that the food is served very slowly. As soon as they wait, they rush and complain, and when they next consider where to eat, the thought of this slow serving will keep them from coming back.
A plate of peanut rice solves this problem, and you don't want to be idle while you wait for your food to be served. Eat a mouthful of small dishes seasoning, kill time. Moreover, now the catering industry is very competitive, businessmen are thinking about how to reduce prices and discounts, and what other ways to pull customers, which is to maintain customer relations has become a good way. Do not look down on a dish of peanuts, some customers just feel that you are good service, in place. And love to take advantage of the psychology of all people have, some people are rushing to your gift. Also, cultivate customer consumption habits, now do catering so much, the competition is fierce. You just send peanuts, send small dishes, cultivate consumption habits. Others do not send your home to send; others do not give your home to give. Slowly let the customer feel to go to the other dinner boss too stingy, is not as good as your real, or your home is good, the next time to come back. More regular customers, business is naturally good. The most important thing is that you have to be able to get the best out of them. Finally, some restaurants have small dishes but to charge ah! Customers kill time, the price is not expensive, so do not care. For the hotel can be although the unit price is not high, but it is also a revenue, day long, save up a lot in fact, the hotel before the meal to provide customers with small snacks to eat first, does not seem to be much to learn, but to carefully think about it, which is also in the study of customer psychology up and down the effort. The first thing you need to do is to make sure that you have a good idea of what you're doing.