To be a cashier, you should know the basic computer operation: skillfully use office software and cashier-related equipment, and skillfully press the keys of cashier computer equipment, such as the following shortcut keys of commonly used cashier equipment (the keys of different equipment will be different):

1, Payment-[F9], after scanning, press this button to settle the total price of goods and collect cash from customers. Transaction completed-[P], start printing computer receipts, and prepare to receive the next customer.

2. Cancel the transaction-[Ctrl+Del] to cancel the input data of a single transaction that cannot be completed. Pending order-[F6], press this button to suspend the transaction that has been carried out, and then continue if necessary.

3. Take the order-【 Shift+F6 】. For the suspended transaction that needs to be continued, press this button to take it out and continue the operation. Because there are outstanding bills, you can hang the bill of 10 at most, so be careful when taking the bill.

4. Help-[F8]. For unfamiliar operations, press this button to select the menu for help. Return to-[Esc] and return to the initial state.

5. Delete record-[U], and delete an abandoned transaction record.

6. Sign out -[CTRL+X], use the cash register after work (you can't turn it off without signing out).

2. What basic computer operations should supermarket cashiers know?

As long as you can remember and be familiar with the following operations:

1. The cashier consists of cashier, cashier assistant desk, scanner, computer host, cash box, keyboard, printer, customer display screen, computer display screen and card reader.

2. Functions: placing an order, scanning goods, computer system, putting in business funds and reserve funds, manually inputting bar codes, printing computer receipts, making it convenient for customers to see the prices of their purchased goods, and the cashier checking whether the goods data are consistent with the computer display data.

3, cash register switching program:

Boot procedure: power supply (URS power supply) → host → display screen → printer.

Shutdown procedure: exit the system → printer → display screen → host → power supply.

4. Keyboard function:

(1) Delete goods

If the input is wrong or the customer doesn't want it, the goods can be deleted, but the goods with the same barcode will be deleted, and the correct quantity needs to be re-entered.

(2) Cancel the transaction

You can cancel the current transaction and input all the goods into the computer.

(3) Reprint

The printer failed to print the computer receipt, so it needs to be re-printed, and only the current transaction can be printed. Need the authorization of the foreman

(4) Modify the password

The computer just started to give each cashier an initial password, which can be changed.

4. Keyboard function:

(5) Cancel the collection

Cancel the operation of partial settlement, and select Yes or No to confirm.

(6) Yes or No

Select when a dialog box appears, such as stored-value card consumption, cancellation of collection, etc.

(7) Set quantity:

"*" multiplication symbol, in most cases used for the same kind of goods, quantity * commodity bar code.

(8) "Exit" key

Use it when the computer is turned off. When logging off, you need to press "Exit" to turn off the computer.

(9) Backspace

If the input (number, barcode, amount and quantity) is wrong, you need to clear them one by one and use the "Backspace" key.

(10) card query

A new stored value card, the menu appears, please swipe your card, and the card amount appears.

(1 1) Lock the machine.

Use it when you leave the cashier temporarily and need to return to work again (no one can log in except the previous person) to protect you.

(12) Function menu:

This button contains drop-down menus, which include cash box opening, cancellation, front desk return, commodity price change, network single machine switching, etc.

(13) Debit

A, the goods purchased on the computer need to be returned to the store for re-purchase before settlement (the price does not match, so it needs to be checked, the goods are not negotiated, and it needs to be re-purchased for various reasons).

B, goods that customers don't want (for many reasons, such as lack of money and bad use of bank cards)

C, cashier operation error, need to hang into the computer to save (special attention: goods in the account, under the cashier)

D, press the pending order again to transfer out the goods to be settled.

(14) Return goods

A) After the goods purchased by the customer are settled, the order needs to be returned or returned to the correct goods purchased by the customer (the customer must be present and there must be loss prevention supervision) due to operation (over-loss, majority and wrong quantity).

B) operation process

Function menu key, front desk return, authorized work number (password), corresponding barcode or quantity of goods, check the amount and commodity name.

"Return" is limited to the goods purchased at that time without any quality, and the goods with quality problems are returned by the service center.

(15) Collection:

When the purchased goods are entered into the computer and settled in cash, press the "Collection" button. Then enter the amount paid by the customer. If the payment amount is 10, 20, 50, 100, press the hot key directly;

( 16)"↑↓"

Used when the option is in the function menu key.

(17) "Enter" = Enter key

Return to the original state

Five settlement methods: A, cash B, stored value card C, check D, token E and bank card.

(1) In cash settlement: specify the delivery, sing "receive, pay and change", accurately read out the amount and input it into the computer, and use the hot key or input the amount according to the receipt.

(b) Stored value card: If prompted by a dialog box after swiping the card, select "Yes" to confirm the consumption, check the registered card number and the consumption amount and inform the customer of the balance; 5 yuan reminded that the card needs to be recovered after purchase;

(c) Inspection: Only when the foreman is present can the plane pass through the airport;

(d) Token: Press the token first, and then enter the amount. No changes are allowed.

(e) Bank card: First, swipe the card on the bank POS machine. After success, press Bank Card-Credit Card-Input the amount on the computer.