Reception service facilities
Reception service facilities include catering accommodation facilities and commercial service facilities. Catering and accommodation facilities include various hotels, sanatoriums, campsites, resorts, residences, campsites, etc. Commercial service facilities refer to commercial outlets that provide daily necessities for tourists and purchase tourist commodities.
The location of catering accommodation facilities should pay attention to good traffic convenience, and its construction should not damage the ecological environment and landscape environment of the scenic spot, but its appearance should reflect the characteristics, ecology and landscape, such as the diaojiao building and the small bamboo house designed with China national characteristics, and its internal facilities should meet the corresponding standards, paying special attention to safety requirements.
The layout and location of commercial service facilities should consider the physiological and psychological habits of tourists in scenic spots. There are generally two modes: one is set at the end of the tourism process. For example, the shopping maze in Sanya Tianya Haijiao Scenic Area is located at the exit of the scenic spot. Secondly, it is scattered in the process of tourism, such as the reception service offices in various districts.
In the process of tourism, tourist shopping spots must be combined with recreational facilities in the scenic spot, and the architectural modeling, color and material of commercial service facilities should be coordinated with the landscape environment. Can't stop tourists from visiting, can't grab roads and viewing space with tourists, and their shopping places should be neat and orderly, with places for tourists to rest.
Tour guide service facilities
Tourist guide service facilities in scenic spots include tourist guide facilities and explanation facilities. Guide facilities refer to characters, symbols or patterns that prompt and guide tourists' behavior, mainly including public information signs and spatial location signs. Public information signs provide tourists with information such as "No Smoking" and "No Entry" in public places in scenic spots.
Spatial location identification mainly provides spatial orientation and location guidance for tourists, such as the indication of surrounding scenic spots and the location of tourists. Scenic spot interpretation facilities are graphic interpretation and multimedia interpretation systems that explain and introduce the overall scenic spots and major scenic spots. Graphic interpretation system is a traditional interpretation method, which conveys information about scenic spots to tourists through words or pictures.
Public information signs shall be made in accordance with the design and expression requirements of Graphic Symbols of Public Information for Signs (GB/T10001.12000). Generally, space location identification requirements should be set at trails, carriageways and forks. Accurate information, concise and eye-catching descriptions and charts, and bilingual.
Height depends on the client, distance and line of sight height. For example, the facilities that provide instructions for cars should not exceed 5 meters, and the facilities that provide instructions for tourists should be close to the average line of sight height of people. The location and color selection of graphic interpretation system should be coordinated with the landscape, which is easy to attract tourists' attention; The content is concise and easy to understand, in both Chinese and English, and familiar poems or stories can be used.
Multimedia explanation system occupies a certain score in the rating of scenic spots, so it is generally distributed. In order to obtain the ideal tour guide explanation effect, the scenic spot should be equipped with a multimedia explanation system. For example, Emei Mountain Scenic Area has set up nearly 100 versions of electronic digital analog screens from Taiwan Province, Japan and Britain in the tourist gathering place, which is convenient for Chinese and foreign tourists and greatly enhances the image of the scenic spot.