In the airline operation, the operation control center as the center of the front field operation and command center is crucial, and the dispatcher as the core of the operation control work, its importance is self-evident. In such a position, all the abilities are not inherent, but must be accumulated and summarized through long-term practical work and experience in the work before they can be gradually refined into a senior dispatcher. As a senior dispatcher must have the following six abilities.

One, sharp flight operation control ability.

In the daily operation control work, the dispatchers in the long-term shift process on the company's seasonal flight arrangements, flight crews with the flight routes, airport weather and terrain characteristics, especially the plateau, the complexity of the seasonal characteristics of the route as well as the airport's ability to operate security, etc., to be aware of, and to refine on the flight deployment of the "keen" insight, when encountered in the flight is not normal, through the practical and scientific deployment to reduce the subsequent flights. When encountering flight irregularities, we can reduce long delays of subsequent flights through practical and scientific deployment; actively control weather trends, communicate with crews in a timely manner, and reduce the number of flights returned and landed due to weather; while ensuring safety, we can save operating costs, improve the flight regularity rate, and create greater economic benefits.

Two, good psychological quality and disposal of special circumstances of the decision, decision-making ability.

When the aircraft appeared special circumstances, the signing of the psychological quality of the dispatcher and the ability to adapt to the test is huge at the same time also become a direct factor affecting the safety. The occurrence of special circumstances often has the complexity and suddenness, if the dispatcher's psychological quality is poor or strain ability is weak first panic, do not know what to do, will lose the time to deal with the incident correctly. Will make the original complex situation become even worse. The dispatcher with good psychological quality through the collection of all aspects of the situation and comprehensive analysis of the special circumstances to make a correct judgment, understand the intention of the crew, in the shortest possible time to find a reasonable solution to give the crew the greatest help and support, so that the crew in the best time to make the right decision to decisively implement the loss will be reduced to a minimum.