first of all, you should have a full understanding of the ISO 9111: 2118 standard, and in general, you can realize your expectations. I suggest that you suggest QMS according to the three-level file formats of Quality Manual, Procedure Document and Departmental Work Manual.
1. The Quality Manual shall contain the following contents:
(1) Contents before the Manual
1. Manual Catalogue
2. Promulgation order.
3. Order of issuing quality policy and objectives 5.3
4. Order of appointing management representative 5.5.2
5. Brief introduction of the company.
6. Manual description (with or without deletion) 1.2
7. Quotation standards and terminology
(2) QMS
1, 4.1 General requirements
2, 4.2 Document requirements
3. Management responsibilities
4, 5.1 Management commitment
5. 5.4.2QMS Planning
11, 5.5.1 Responsibility and Authority
11, 5.5.2 Management Representative
12, 5.5.3 Communication \ Participation \ Information exchange
13, 5.6 management review
14, 6.1 resource provision
15, 6.2 human resource management
16, 6.3 infrastructure management
17, 6.4 working environment control
18, 7.1 product realization planning
19, 7.2 and customers. The latter is internal communication)
21, 7.3 design and development (if this chapter is not deleted, it should be the key content)
21, 7.4 procurement (including outsourcing)
22, 7.5 production and service provision (with process identification \ Confirmation, etc.) (key points)
23, 7.6 Monitoring and measuring equipment control (including instruments on the equipment)
24, 8 Measurement analysis and improvement
25, 8.2.1 Customer satisfaction
26, 8.2.2 Internal audit
27, 8.2.3. 8.3 nonconforming product control (key content)
31, 8.4 data analysis (key content)
31, 8.5.1 continuous improvement
32, 8.5.3 corrective \ preventive measures
should be attached < QMS responsibility allocation table > \< QMS organization chart >; < Document revision status record table >; \< Errata >
2. Procedure documents
should establish documents, records, laws, regulations and other requirements, internal communication, human resources and training, infrastructure, working environment, customer-related processes, design and development, procurement, supplier review, production and service provision, monitoring and measuring equipment, customer satisfaction, external quality problem handling, internal audit, process monitoring and measurement, and product monitoring and measurement.
III. Departmental Work Manual
Its framework is:
Contents, revision control, quality policy objectives and departmental decomposition objectives, departmental responsibilities and authorities, departmental management system, departmental facilities management, process raw material management, process planning management, working environment management, safety production management, special process management (such as painting and welding in furniture industry) and production process control and authority.