Restaurant service personnel want to give customers in the first time to leave a good impression, then the first thing to consider is to maintain a good personal image. Elements of the image include personal hygiene, grooming and demeanor. Service personnel in front of customers to ensure that the hair is not messy, neatly dressed, no obvious stains and grease; to ensure that the hands are clean and hygienic, do not keep long fingernails, do not paint nail polish; face to keep fresh, do not make up, no bangs, no sideburns, no beard; posture, demeanor, speech norms.

2, respect for guests to choose

Customers in the ordering of food, service personnel can recommend the restaurant's main dishes and specialties for customers, but to respect the customer's choice and taste. You can first ask the guests about their eating habits and dietary preferences, like what to eat, what to avoid eating, and then according to the customer's choice to recommend dishes close to the guest's taste preferences, remember that you can not force the customer does not like or do not want to push the dishes.

3, service enthusiasm and meticulous

See customers into the restaurant, to instantly go up to meet and greet customers with a smile, ask customers whether there is a good seat booked in advance, ask customers whether the seat requirements, such as the need for a quiet zone or a smoking area, etc.; and then actively and enthusiastically lead the customer to the seat, and prepare dishes, tea and hors d'oeuvres for the customer; customer dining is completed and leave, to remind the customer to take a seat. When customers leave after dining, remind customers to bring all their belongings, and thank customers for their visit, and then send customers away.