Recently, * * * bicycle companies have fallen into the tide of bankruptcy, and the user deposit is difficult to refund; There are hidden dangers in the safety of online takeaway food, the hygiene is not up to standard, and the management is not standardized; Problems such as "high fare increase", "difficulty in withdrawing cash" and "high risk recharge" broke out. China Consumers Association pointed out that in 20 17 years, consumers' awareness of rights and interests became stronger, and consumer rights protection became frequent.
The "post-90 s" generation has gradually grown into the main consumer group, and its consumption style is more distinct and diverse; New consumption patterns are becoming increasingly popular, and online consumption, credit consumption and healthy consumption lead the trend. China Consumers Association said that emerging fields such as bicycle sharing, online celebrity shops and internet finance have experienced rapid rise and low tide, and the ups and downs of some enterprises have also brought a series of chain reactions. Among the top ten hot spots of consumer rights protection in 20 17, Internet-related fields occupy 7 seats, including: campus loan, bicycle enjoyment, online ordering, online car rental, e-commerce law, one-page hype, and bundled sales of OTA enterprises.
The other three items are: health care products for the elderly, hotel hygiene and prepaid card consumption. Looking back on the "contradiction" in the field of 20 17 consumption, the situation is particularly serious in the field of "internet plus" innovation. China Consumers Association appeals that any innovative model and any new economy should put the protection of consumers' rights and interests in the first place in order to win the support of consumers, develop healthily and maintain vitality forever.