Business responsibilities and job content vary from company to company of different nature.

The following is a typical business management system in a production-oriented enterprise, which may be useful to you, I have looked at it, and the basic contents are included.

Business Management System

Chapter 1: Customer File System

Article 1:Any first contact with a customer is required to make as detailed a registration as possible in any case, filling in the customer registration form.

The second: weekly meeting, the department based on the registration form, according to the specific circumstances of the discussion, and will be part of the registration of the customer file, including the name of the project, the specific application of the plan, etc., the rest of the registration form by the secretary of the file.

Article 3: After the completion of the project, the secretary shall file the successful and unsuccessful files separately. Unsuccessful projects, business people need to write a report analyzing the reasons for the failure of the project, the secretary and with the customer files filed, handed over to the department manager.

Article 4: the first week of each month, the secretary will file the customer registration form and customer files organized and archived for verification.

Chapter II Contract System

Strict business contract management system

Article 1: Business personnel in the course of business transactions with any customer must be in accordance with the principles of the company to sign a contract of purchase and sale (the contract is formulated in accordance with the specific circumstances of the project), and both parties to sign and seal. If some random business without or unable to sign the contract between the two sides, in accordance with the model contract (model style according to the specific circumstances), the project leader needs to make up for their own contract to the department manager, and at the same time backed up to the secretary of the file, the secretary needs to be in accordance with the archives to keep procedures for safekeeping, and together with other documents as a sales audit documents.

The second: each salesperson in the signing of each contract of purchase and sale, should be clearly marked with a contract number. Contract number indicates the format: time (year, month) - project name - running number. Secretary should assist the sales staff to file for record.

Article 3: contract management; all signed formal contracts, all must be submitted to the secretary of the company in a timely manner for filing, archiving. Secretary in accordance with the file management procedures for safekeeping. And must be signed in a timely manner to the official contract copy to the financial, financial file in order to supervise the collection of money.

Chapter III Quotation System

The principle of quotation to the user: to the user before the offer, we must understand the characteristics of the user, whether it belongs to the system integrator, general users, the focus of the development of the user and whether it is a special service needs; whether it has been contacted with the company's other business personnel, whether it belongs to the scope of their own business, and so on, and then based on the situation of the company or the various departments to develop the The market harmonization principle offer.

Chapter IV Seal Management

Article 1: The company seal (including administrative seal, financial seal, contract seal, business seal, etc.) must be strictly managed, and prohibited from being used in violation of regulations.

Article 2: seal implementation of special custody, it is strictly prohibited for any employee to carry a variety of official seal out of the office.

Article 3: the seal of the implementation of the approval and use of the seal registration system, all those who need to use the company seal, must fill out the registration form (including the use of what kind of seal, purpose, etc.), approved by the relevant leaders before use.

Article 4: The register of seal use must be kept properly and archived for long-term preservation for inspection.

Article 5: Strictly control the use of blank letters that have been stamped with the company seal (such as blank letters of introduction, blank contracts, etc.). If there is a need to use, must be approved by the relevant leaders, and registered for inspection.

Article VI: Any seal must be kept, to prevent loss and theft. Once lost, stolen, should promptly report to the relevant leaders and take remedial measures.

Article 7: The custody and use of financial seals and bank account seals shall be carried out in accordance with the provisions of the Financial Management System.

Article 8: Violation of the seal custody, use of regulations, depending on the circumstances and consequences of the responsibility of the parties involved; offenders shall be held legally responsible.

Chapter V Incoming and Outgoing System

Article 1: After the purchase of purchased products, need to go through warehousing procedures immediately, the principle of not more than the second working day. The treasurer fills in the inventory list, and the person in charge signs it. The inventory list should indicate the detailed information about the product (including the supply unit), and indicate the name of the project, the contract number and purpose. After filling out the form, hand it over to the treasurer for signature and then process the warehousing. The treasurer shall receive the attached outsourcing contract with the warehoused products. Warehouse receipt a copy to the treasurer; the second for the financial accounts; the third to the person in charge of the warehouse; the fourth to keep their own.

Article 2: for the release of the warehouse, to be filled out by the warehouse staff, the signature of the person in charge. The single should indicate the details of the product (to be consistent with the name of the purchased goods), and indicate the name of the project and contract number. Fill out and hand over the signature of the department manager for warehousing; the second to do financial invoicing; the third to the warehouse; the fourth to keep.

Article 3: In the event of the return of goods, the operator should immediately handle the relevant procedures for the return of goods, due to the failure to handle in a timely manner, errors or losses, the operator will be responsible for.

Article 4: the financial will be the corresponding in and out of the warehouse with the same put, as the corresponding contract of the sales implementation of the completion of the single audit evidence.

Article 5: the company's personnel such as the need to purchase products or for other business needs to ask for funds, first of all must fill out the purchase request form according to the financial regulations. The application form must indicate the contract number or project name. After filling out the form and submitting it to the department manager for signature, the general manager will sign the form and handle the check request procedure. After the expenses are incurred, according to the financial regulations, go through the corresponding warehousing and reimbursement procedures in a timely manner. When purchasing, it is necessary to sign a purchase contract with the purchasing unit for future maintenance. This contract is kept by the treasurer for archives.

Chapter VI Sales Expenses Expenditure System

Sales staff in the project process, such as the need for large capital turnover or the need for customer service expenses, you need to fill out the sales expenditure form, and indicate the project and contract number. Hand in the department manager's signature, with the check requisition form for check or cash requisition procedures application.

Chapter VII Sales Execution Completion System

Article 1: All sales staff in a project contract completion (contract signing - payment collection), are required to seriously fill out the sales execution completion form. In addition to fill in the details of the completion of the list of the contents of the provisions of the list, but also need to > Attached to the project inventory list, out of stock list, sales expenses together with a copy of the cost of the bill to the secretary of the company.

Article 2: The secretary of the company must confirm with the financial audit, as a sales amount, profit statistics vouchers.

Third: the first week of each quarter, the secretary of the company will be the company's sales of each sales staff sales implementation of the single organized archives, for verification, and as the general manager of the business situation analysis and assessment of business personnel information.

Chapter VIII design tasks and quality management system

Article 1: Development tasks are assessed on a monthly basis.

Article 2: the quality of the completion of the company's tasks, the full amount of wages; not completed the wage deduction; over or early completion of the reward.

Specific measures:

(1) designers, not according to the plan to complete the task volume of deduction of 10% of the monthly salary; completed ahead of schedule, reward 10% of the monthly salary.

(2) department managers, not according to the plan to complete the task volume deduction of 12% of the monthly salary; completed ahead of schedule, reward 10% of the monthly salary.

(3) The vice president, not according to the plan to complete the task volume deduction of 15% of the monthly salary. Fill in the work task acceptance report at the end of each month. Year-end evaluation.

In fact, this is just for most of the company, if you are a small company, it is not bigger than the full charge, as long as the management of customer files, filing and the company's financial aspects of the matter on the good, other aspects are not as strong as the humanization of some of the more conducive to the stable development of the company, if there is an interest in the future, we can communicate more.