KFC has the right to refuse to provide this kind of free service. Essentially, KFC is still a profitable restaurant that provides fast food. Providing free water and paper towels is its chosen service behavior, and KFC has the right to refuse to provide such free service at any time. KFC is a profitable catering enterprise that sells fast food, and its main purpose is to make a profit.
KFC is a well-known large-scale foreign fast food chain enterprise, which mainly sells hamburgers, fried chicken, French fries and other foods. As a catering enterprise, KFC's main purpose is to obtain benefits through food sales, and it is an interest relationship with consumers, not a public welfare organization. KFC's provision of free water and paper towels is a service behavior of its choice, not a compulsory service.
Many catering enterprises will provide consumers or non-consumers with rest space and free services such as water and paper towels, which is the embodiment of humanization of businesses and is worthy of appreciation. However, some people take it for granted that catering enterprises provide such services, and ask for them for a long time, even affecting the normal business of the merchants, and the merchants have the right to choose to refuse to provide them with free services at any time. In the digital age, it is not reasonable for anyone to raise his mobile phone first and tell it online.
The cyclist was scolded by the clerk when he went to KFC to ask for water, so he raised his mobile phone and cried at the door of the store and posted it on the Internet, hoping to get the support of netizens and exert public pressure on KFC. However, the majority of netizens can't be dominated by his personal wishes. In the face of the cyclist's crying and KFC's response, KFC's approach is completely correct. In the case of affecting KFC's normal operation, it has the right to choose not to provide free services to cyclists. KFC is a catering enterprise, and he can choose to refuse to provide free service. In the face of the free sexual services provided by merchants, we should be grateful to them.
The cyclist was scolded by the clerk when he asked for water in KFC. I think KFC has the right to refuse to provide free service. KFC is a profit-oriented enterprise, and the free service it provides belongs to the enterprise's choice. There is no regulation that KFC must provide such free service.