2. Body posture:
Standing posture:
1, head straight, neck straight, eyes straight ahead, natural and clear expression, chin closed and shut up. 2, chest, shoulders flat, slightly backward, so that the upper body is naturally quite dialed, and the upper body muscles are slightly relaxed. 3, abdomen. Abdominal tummy can make the chest bulge and lift the buttocks. At the same time, the thigh muscles will feel nervous, which will give people a sense of strength. 4, close the hips, so that the hips are slightly upturned. 5. The arms droop naturally, and the man's back is behind his back or vertical to both sides. 6, legs straight, knees touching, heels slightly apart, for men, legs open shoulder width. 7. The center of gravity of the body passes between the front ends of the legs and feet. Sitting posture: 1. Before sitting down, gently pull the chair, press your right leg on the back of the chair, and gently pull your right hand out. Don't drive loudly. 2. Don't sit down too fast or too slow, too heavy or too light, too fast is uncivilized, too slow is time insensitive; Too heavy gives the impression of rudeness; Too light gives people the feeling of caution. Generous and natural. Sit down gently, supercilious. 3. After sitting down, the upper body should keep a fist distance from the table, occupying 2/3 of the chair. Don't just sit on the side or get stuck in a chair. 4. After sitting down, keep your upper body upright, don't lean forward or backward, don't pull your shoulders, hunch over, hold your chest, etc. , give a person a feeling of malaise. 5. Relax your shoulders and let your hands droop naturally. Put your fingers together on your knees, or put one hand on the sofa or chair and the other on your knees. 6, legs, knees together, generally do not tilt your legs, do not shake your limbs; The inside of ankles are close to each other, and the distance between toes is about 10cm. 7. When sitting and talking to people, look directly at each other, but the time is not easy to be too long or too short; You can also use gestures, but not too much and too big.
Gestures: Many gestures can reflect people's cultivation and personality. Therefore, salespeople should pay attention to the amplitude, frequency and strength of gestures. One of the gesture etiquette, the size is moderate. In social situations, pay attention to the range of gestures. Generally speaking, the upper bound of gestures should not exceed the line of sight of the other party, the lower bound should not be lower than one's chest area, and the range of swinging from side to side should not be too wide, and it should be done on one's chest or right side. Generally speaking, gestures should not be too big, too many times or repeated. The second gesture etiquette is natural friendliness. When communicating with people, we should use more soft and curved gestures and less blunt and straight gestures to narrow the psychological distance. Gesture etiquette 3: avoid bad gestures: 1. When talking with people, don't point at your nose, but press your palm on your chest. When talking about others, don't point fingers, and don't be afraid of rude gestures such as pointing behind your back. 3. When you meet a new customer, avoid such rude actions as scratching your hair, playing with ornaments, picking your nose, picking your teeth, watching your wrists, and pulling your sleeves when you are happy. Avoid bossing around and making too many gestures when you speak.
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