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What are the obligations of takeout merchants and food delivery personnel

On September 5, 2017, the General Administration of Food and Drug Administration (AFDA) considered and passed the Measures for the Supervision and Administration of Food Safety of Online Catering Services (hereinafter referred to as the Measures), which was officially announced on November 6 and came into effect on January 1, 2018. The Measures strictly regulate the business behavior of takeout merchants, food deliverers, and platform websites:

Takeout merchants (including merchants providing catering services through third-party platforms and self-built websites):

1. Open a physical store, obtain a food license in accordance with the law, and shall not operate beyond the scope of the food license;

2. Obtain a record of the competent department of communications and the food and drug The food business license is displayed on the network page and changes are announced in a timely manner; the name, address, and quantitative grading information of the business is truthfully announced; the names of dishes and the names of the main ingredients are truthfully announced;

4. Strengthening the food safety training and management of food delivery personnel, and the retention period of the training records shall not be less than two years;

5. The use of non-toxic, clean food containers, tableware and packaging materials, and catering food packaging, to avoid direct contact with food delivery personnel to ensure that food delivery process food is not contaminated;

6. Distribution of freshness, heat preservation, refrigeration or freezing and other special requirements of the food should be taken to ensure that the preservation of food safety, distribution measures.

Delivery personnel:

1. should maintain personal hygiene, the use of safe, harmless distribution containers, keep the containers clean, and regularly cleaned and disinfected;

2. should be checked distribution of food, to ensure that the distribution process of food is not contaminated.

In addition, for the third-party platform to provide network catering services, the Measures require that the third-party platform should review and register the merchant's food license, name, address, legal representative or person in charge and contact information to ensure that the relevant information is true; sign a food safety agreement with the merchant to clarify the responsibility for food safety, and monitor the business behavior of the merchant's sampling; and find that the merchant has illegal behavior, and promptly stop the merchant's food safety. Merchants have illegal behavior, timely stop and report to the county-level food and drug supervision and management department where the merchant is located; found serious violations of the law, immediately stop providing services; publicize the relevant review of the registration, supervision, reporting, complaints and other management systems.