Tea table fee refers to an extra fee charged by a restaurant during the meal, and many consumers are quite critical of it. Up to now, it is still controversial whether the tea-place fee should be charged. Here, the irrationality of the tea-place fee is discussed from five aspects, and the methods for refunding the tea-place fee in restaurants are given.
1. The tea table fee is opaque: If the restaurant charges the tea table fee compulsorily, but it is not clearly indicated in the menu or promotional materials, consumers will have no budget and consideration for the tea table fee, and consumers will have to pay extra fees without knowing it. Therefore, consumers have the right to ask restaurants to clearly indicate the cost of tea places in order to evaluate the overall consumption level. Consumers are advised to ask the waiter whether to charge for tea when they enter the restaurant.
2. Invalid added value of tea place fee: If the restaurant charges tea place fee, but the taste and quality of the tea provided cannot meet the expectations of consumers, then the tea place fee becomes an invalid added value deliberately collected from consumers. In this case, consumers have the right to refuse to pay for tea. At the same time, consumers can also negotiate with the waiter and ask the restaurant to provide better tea.
3. Tea place fee infringes on consumers' free choice: many people don't like drinking tea, and hope that they will not be restricted by tea place fee when eating. It is unreasonable for a restaurant to charge a fee for tea places, which violates consumers' right to choose freely. Consumers can explain to the waiter that they don't need tea and refuse to pay for tea. Or choose to eat in other restaurants to avoid this problem.
4. The fee for tea places destroys the trust between restaurants and consumers: when restaurants force the fee for tea places without prior notice, consumers will feel cheated and misled. This kind of behavior is easy to undermine the trust between restaurants and consumers, resulting in negative word of mouth. In order to protect the interests of consumers and the image of the restaurant, it is suggested that the restaurant fully inform consumers before serving to ensure that consumers know what extra fees they will be charged.
5. Tea fee wastes customers' time: some customers even pretend to drink tea to avoid tea fee, which wastes customers' time and restaurant resources. In order to avoid this situation, it is suggested to ask if you need tea when ordering. If you don't need it, you don't need to charge for tea.
for consumers, how can restaurants get a refund? You can ask the waiter to refund the tea space fee. If the waiter refuses, you can look for relevant laws and regulations, and protect your rights and interests through complaints, letters, etc., and also serve as a warning to the restaurant. Therefore, the relevant state regulatory authorities should strengthen the management of tea fees, better protect the interests of consumers and optimize the consumption environment.