Dress etiquette is a kind of practical etiquette, which mainly refers to the clothes that people should wear in social occasions, business occasions and various occasions. Six taboos in the workplace are too bright, too messy, too exposed, too perspective, too short and too tight. The following is my stewardess etiquette. Let's have a look.

First of all, the coat

Women's job-hunting clothes are generally suitable for suits and skirts, which are the most common and safest clothes. A well-tailored suit, skirt and a matching shirt or blouse, with matching trinkets, will make you look elegant and confident and leave a good impression on each other. Never wear clothes that are too tight, too transparent and too revealing. Topless is generally the traditional dress for western women to participate in social activities, but it is not suitable in China.

In addition, be careful not to wear miniskirts (pants) and clothes with low neckline. Otherwise, it will give people the feeling of not being solemn, elegant and frivolous, which is a taboo for job hunting. A lot of job hunting practice shows that no matter what occupation you apply for, conservative clothes will be regarded as potential candidates, and it will be easier to be hired than job seekers wearing open clothes.

There are many choices for the color of female job seekers' clothes. Some women think they must wear a black suit in the interview. Although this way of wearing is very stable, but now the society has accepted some brighter colors. For example, women seeking public relations and secretarial careers will be easily accepted by candidates wearing yellow clothes, because yellow usually shows rich illusions and self-satisfaction psychology. Red can show people's positive and extroverted personality, and supervisors have a strong sense of expression. This color is infectious, easy to impress the examiner, exciting and impressive. But women should avoid pink, which often gives people the impression of being frivolous, smooth and vain.

Second, shoes

Shoes can choose high heels, and boat shoes are most suitable for women's professional suits.

Sandals with open toes and heels are not suitable for business occasions. This kind of shoes is suitable for formal or semi-formal social occasions.

In summer, strapless shoes are very popular with professional women. However, companies that have strict requirements for professional clothes have not included this style of shoes in the company's dress code.

In winter, many ladies like to wear boots. You should avoid wearing boots in the morning, especially in formal morning activities.

The color of shoes should be consistent with the color of handbags and coordinated with the color of clothes. Black leather shoes can be matched with professional suits of any color.

Third, socks

Wearing stockings when wearing a skirt is not only the need of etiquette, but also can cover up the defects of the legs and increase the aesthetic feeling of the legs (this is a taboo for flight attendants). In principle, the colors of socks and skirts are in harmony. People with thick legs are suitable for wearing dark socks, while those with thin legs are suitable for wearing light socks. Generally do not choose bright stockings with obvious grid or pattern. Flesh-colored stockings can be worn with any clothes. You can also wear black stockings in a dark suit, but don't wear sexy stockings such as fishing nets and dark flowers.

When wearing stockings, the mouth of stockings should not be exposed outside the skirt, and short stockings are forbidden when wearing skirts. It is indecent and impolite to wear a pair of silk stockings with obvious yarn jumping injury or loosely put them on your legs.

Fourth, packaging.

Take only one briefcase or handbag, not both. In most cases, carrying a briefcase is more authoritative than a handbag. You can put the basic contents of your handbag in a small strapless bag and then put it in your briefcase, but don't stuff it slowly. If you are short, the bag should not be too big, which will be extremely uncoordinated.

V. Jewelry

(1) hat

Whether you wear a hat or not, you must be careful. If your hat goes well with your whole body, please choose a hat that is neither frilly nor gorgeous but elegant. Generally speaking, it is annoying to wear a soft wide-brimmed hat with a veil on business occasions.

(2) Jewelry

Wear as little jewelry as possible and avoid wearing rings on several fingers. Thumb rings are unacceptable. Earrings should be small and inconspicuous. In order to make you feel comfortable and concentrate, don't wear earrings that are too long to avoid jingling or touching your neck or even hanging on your clothes. Plain necklaces are fine, but don't wear fake pearls or gorgeous artificial jewelry. Lovely bracelets are perfectly acceptable, but trinkets on bracelets should be avoided, as should other jewelry engraved with your initials. Don't wear anklets during the interview. Remember, the important principle of wearing jewelry is that less is beauty.

(3) glasses

Glasses will add color to some people's appearance, and may also make some people appear uncoordinated. Try to choose the frame that suits you and the style should be new. In addition, never wear sunglasses to the interview, and of course, never bring a mirror. If you must wear glasses, you can choose contact lenses.

(4) Scarves

A beautiful scarf can make the finishing touch. Some ladies like blue-gray clothes, but wearing blue-gray clothes often darkens their faces. If you wear a nylon scarf with rich colors, rich styles and warm styles, you can achieve a vibrant effect. If you wear a navy suit, you should wear a pure white scarf, which can not only set off your red lips and black eyes, but also keep your navy blue refreshing and moist temperament and set off women's agility and decisiveness. Some young women like to wear silver-gray clothes. Silver gray is an elegant and generous color, but if the scarf is not matched properly, it will look dull.

(5) scarf

The elegant and exquisite features of silk scarves can set off the beauty of women, but when choosing silk scarves, we must pay attention to the coordination with clothes. For example, colored silk scarves can be matched with plain clothes, and plain silk scarves are suitable for gorgeous clothes.

Sixth, make up

Female job seekers must adhere to the principle of plain makeup and must not wear heavy makeup.

(1) lips

Lips are the most colorful, vivid and attractive part of the face, so make your lips look moist anyway. Young ladies should use fuchsia lipstick and avoid red or orange. Too harsh lips will give the impression of a big mouth and make examiners afraid to avoid it. Don't draw the lip line too deep, it will make your lips look prominent and fake.

(2) eyes

Eyes are the windows of the soul and play a very important role in the interview. In order to make the interview lively, it should be revised slightly before the interview. For example, a lady can glance at her eyelashes to make them more attractive. If your eyes are small, you can gently hurt the rim of your eyes, but you can't paint them too dark and deep, and don't show traces of modification. People with single eyelids don't have to pull double eyelids. Some eyes conveyed by single eyelids are more frank and kind. If you are nearsighted, squint and blink, it is necessary to wear a pair of glasses during the interview. Don't let your eye problems delay your chances of winning.

(3) Nose

When we say cosmetic nose surgery, we don't want you to have cosmetic surgery. You can apply a little light powder on the bridge of your nose, because if the light is too bright during the interview, it will make your nose shiny, and if the weather is too hot, you will easily sweat on your bridge of your nose. Those who have pungent powder, rosacea and rhinitis, it is best to go to the hospital for treatment in advance, so as not to hinder the interview effect. Ordinary people with long nose hair should pay special attention to pruning before the interview. If the nose hair runs rampant, the examiner will feel sick when he sees it. In addition, don't leave dirt on your nose or eyes.

(4) perfume

Choose a perfume that suits your temperament. The fragrance should be light and the smell should give people a comfortable feeling.

Seven, hands and nails

A woman's hand is usually an aspect of her temperament and appearance. In order to fully show its charm, keep it clean, trim your nails, never leave long nails, and never apply gorgeous nail polish.

Extended content: What etiquette should flight attendants have?

First, the characteristics of flight attendant service

1, safety responsibility is above everything else.

2. Strong technology and complex service content.

It is a symbol of service industry and noble service.

4. It has obvious international characteristics.

5. Require the comprehensive quality of flight attendants. I also have strong affinity, healthy and stable psychological quality, excellent will quality, flexible adaptability, good cultural accomplishment, conscious spirit of cooperation, strong professional consciousness and superb service skills. )

Second, the necessary conditions for an empty city

(1) professional image.

(2) noble professional ethics.

(3) Excellent professional quality.

(d) Question: "What is etiquette?"

In a narrow sense, manners refer to posture, but from the perspective that manners embody a dynamic beauty, it should include more contents. (For example, both expression and speech contain elements of a person's dynamic appearance, which will affect people's evaluation of a person's demeanor. Therefore, manners are broadly defined as a person's dynamic appearance composed of posture, expression, speech and other factors. Manner refers to the posture (the appearance of external body) and demeanor (the externalization of internal temperament) in human behavior.

(5) Greeting skills-Practice makes perfect.

1, take the initiative to greet

Step 2 greet softly

Step 3 do as the Romans do

4. Have both form and spirit

5. Equal status

(six) the two principles of conversation

1, "Three A Principles" (Accept others, value others and praise others)

2. The Platinum Rule was put forward by the famous American scholar Alexandra O 'Connor and others. Its basic content is: in the process of interpersonal communication, especially in service posts, if you want to succeed, you must understand what passengers need and then try to satisfy each other under legal conditions. )

(7) Three main points

1, the behavior is legal, you can't have everything, you need the bottom line to be a person and do things.

2, communication should be centered on each other, what the other needs, we must try to satisfy each other.

The need of the other party is the basic standard, not what you want.

(eight) the basic content of cabin service

1, courtesy service

2. Technical services

3. Security services

4. Catering services

5. Rescue services

6. Entertainment services

7. Advisory services

8. Passenger management

9. Emergency treatment

10, in-vehicle business service

(9) Basic procedures of cabin service

1, pre-flight preparation stage

2. Direct preparation stage before flight

3. Flight implementation phase in flight

4. Post-flight evaluation stage

(10) noun explanation

"Flight time" refers to the time from the time when the aircraft starts moving at the loading place to the time when it stops moving at the unloading place to prepare for takeoff.

"Late check-in" means that flight attendants check in after the preparation time of 1 to 5 minutes (including 5 minutes).

"Late" means that the flight attendant's check-in is 5 minutes later than the crew time 15 minutes (including 15 minutes).

"Pre-flight preparation" refers to the on-board service and safety meeting held by the flight crew two hours before departure and during preparation, which shall not be less than 15 to 20 minutes according to regulations.

"Special passengers" refer to passengers who need special courtesy and care because of their identity, behavior, age and physical condition, and can only be transported if they meet certain conditions (old, weak, sick and pregnant).

(1 1) As a flight attendant, how can you gain insight into the needs of passengers?

1, passenger's way of speaking (language is the most common and universal form of human communication, and we communicate with passengers mostly in language, so we can judge their psychological activities from their language, pronunciation and intonation. )

2, the passenger's facial expression (human facial activity is the performance of people's psychology, is the most obvious and direct performance of people's emotions, when circumstances permit, we can take the initiative to ask him if he needs help. )

3. Passenger's body posture (the most common posture is sitting posture, which can be divided into frank and open posture, defensive posture and nervous posture)

(12) As a flight attendant, how should I face the passengers when the flight is delayed?

First of all, put yourself in others' shoes. Don't think of yourself as a flight attendant, but think of yourself as a friend and colleague of the passengers, and feel their feelings from the passengers' point of view, so that you will understand them better, serve them more sincerely, and of course reduce the hostility of the passengers to the lowest point.

Secondly, what flight attendants should do is to provide high-quality and exquisite service for passengers on the premise of ensuring the safety of the aircraft, relieve the excitement of passengers, and win the understanding of passengers with our patient service and sincere smile.

Third, and most importantly, only sincerity can get the understanding of passengers, and only warm and high-quality service can shorten the distance with passengers.

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