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with the loopholes and management of invoices: in the hotel operation, there are many loopholes in invoice management, some guests need invoices and some don't, so we must strengthen the management of invoices to avoid loopholes. Nowadays, with the continuous improvement of China's financial and tax work, most service industries generally use organic invoicing and quota invoice, and some small cities still use manual invoicing. Here, we will focus on the existing loopholes and problems. (1) The cashier intercepts the invoices that the guests don't want: If the guests eat by themselves, they don't need invoices, and the cashier intercepts them privately according to the corresponding equivalent amount according to the bill amount and keeps them for use. (2) The cashier drilled the loophole of not invoicing the guests and withheld the accounts. It usually happens in a hotel where the financial cashier management is chaotic. For example, if the guest doesn't want the invoice, the cashier destroys the charge receipt and intercepts the income. (3) Invoice with a big head and a small tail: In the era when manual invoicing was widely used in China, such cheating occurred in large numbers. If the actual consumption of the guest is 1.81 yuan, when the cashier issues the invoice, the cashier will issue it to the guest according to the actual consumption amount, while in the financial and stub forms, it will be issued according to the amount less than the actual consumption, thus creating conditions for intercepting the income and cheating. Or, the invoice amount of the guest's joint invoice will be more than a certain amount according to the guest's requirements, while the stub and financial joint invoice will be issued according to the actual consumption amount. These not only cause certain economic losses to the hotel, but also cause management confusion and even financial and legal responsibilities. Of course, with the continuous improvement of China's financial legal system and the widespread use of the machine to beat quota invoice, this kind of cheating has rarely happened. The above should be taken seriously in hotels because of the loopholes in invoice management. First of all, the cashier is required to stamp the invoiced bill with the invoice issued chapter in the accounting, so as to facilitate financial statistics. If the invoice bill is not needed, it should also be noted. Secondly, there should be a special person to manage the use of invoices, check the invoice number and market the number. In addition, in the management of invoice use, try to cooperate with the tax authorities to use the monitorable invoice system.
2. loopholes in the repeated charges of buffet breakfast. in restaurants, there is usually a buffet breakfast service, and the charging standard is often uniform. Therefore, it is also a link that is easy to cheat in cashier work. Once in Jinan хх Hotel, there was a cashier who used the same charging standard to charge the guests who had the same number of meals with the same charging bill, but when they entered the account, they reduced the entry and intercepted the cash income. Although the hotel was dealt with according to the law according to the employee's report afterwards, it is still exposed that this link is particularly easy to cheat if the monitoring management is not strengthened. Thereby causing certain economic losses to the hotel. Here, what we need to be clear is that we must strengthen the restrictive relationship in management. For example, when breakfast is opened every day, the cashier and the bar attendant must work together, and the bar attendant is required to make statistics on the number of people who eat breakfast, and make classified statistics on free breakfast and paid breakfast, and check with the cashier. Make a good record. If any discrepancy is found, it shall be reported to the competent superior step by step in time for timely treatment.
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