What should I pay attention to as a waiter in a hotel? What should I do? How to be more beneficial to yourself?
First of all, I want to know what star you are in that hotel and which department your waiter is in. Customer service department or catering department? Both departments have waiters. To do it in a restaurant, the most important thing is to be smart, to be smart, and to be able to read and read. For example, you should see who is not with you and who is against you as soon as possible. This is very helpful to help you find your position quickly. To put it bluntly, it is to ensure that you are not hurt. Be diligent in everything, not lazy. Don't think that if you do more than others, you will suffer, because you will find that everyone, especially your leader, will see what you do. It is an important principle to talk less and do more. In addition, don't listen to hearsay, and do your own thing honestly. Remember that whenever you meet a guest or colleague you know or don't know, you should first smile and say hello softly. Remember, you should take the initiative to say hello When walking, I suggest that if you meet someone, no matter who they are, you should say hello and lean sideways to let others pass first. Remember never to say no to guests, which is stipulated by the famous Jinjiang Group for every employee. Always keep your gfd elegant and tidy. Communicate more with your direct leader. Say hello to the leader at work and ask what needs to be done, especially after work. Moreover, if it is free overtime, then add it. It is normal. Don't complain When others are "unfair" to you, you will tell them foolishly that you are still young and it doesn't matter. If nothing else, I won't give money even if I am so tired. If you are a customer service waiter, you need to learn too much professional knowledge, such as making the bed and cleaning. Room service is also a very learned thing, because you will meet particularly tricky customers at any time. Moreover, the hotel's self-inspection will make you unbearable. For example, people say that there is a hair on your bathroom table, and so on. At the hotel, it was an accident! Try to avoid complaints from guests. If you complain, remember to cry with your leader first. Don't go beyond anything, especially when you just joined the company. By the way, the salary of hotel interns can be reduced. You should hold on at first. Hard work is so much money. You are an intern. Be careful in everything! That's all that matters. You must change your habit of not paying attention to details. In fact, you can observe the details carefully. Although the qualifications of these people in the hotel may not be as good as yours, their work experience is much richer than yours. So, no matter who you meet, smile politely and don't be unhappy with what others tell you about your work. It's your internship anyway. Also, you have to please others. If you should praise others, you must say it. Don't act like you know everything as soon as you enter the company. I tell you, you didn't do anything. Therefore, theoretical knowledge alone is untenable in front of these people with rich practical experience. Remember, you are an intern, and you are serious about learning from everyone. There must be a teacher in a threesome! ! I hope it helps you!