Should have a physical operating stores and obtain a food business license in accordance with the law, and in accordance with the food business license contained in the main business, business projects to engage in business activities, and shall not exceed the scope of business. Network Food Service Food Safety Supervision and Management Measures, Article 4
"Takeaway Delivery Service Code" is by the China Council for the Promotion of International Trade Business Industry Sub-Council joint Baidu Takeaway *** with the drafting of the official implementation of the consumer concerns about slow delivery, incomplete meals, bad hygiene, takeaway personnel service level varies, and other issues are regulated by the standard.
The main content of the new regulation involves 3 aspects:
■Takeaway delivery organizations should have the qualification of enterprise legal person, and have a fixed office space and large-scale distribution team, at the same time, the delivery box, delivery vehicles and helmets, etc. should be in line with the relevant legal provisions.
"Takeaways were first delivered by catering merchants themselves, then developed into errand companies, and finally a takeaway platform emerged under the role of the Internet. In the past few years, with the rapid development of the takeaway economy, a large-scale delivery team has become the main prerequisite for our development, so many standards were already being implemented before the new regulations were introduced." In Qinzhou District, Luoyu District, a takeaway platform office, the person in charge of Liu Manager said in an interview with reporters: "The new regulations require that the distribution vehicle is suitable for electric bicycles, unified spraying, regular testing and maintenance, these in the delivery team has been in the implementation of the establishment of the beginning of the delivery team, our company's courier boy distribution box, distribution vehicles and helmets, clothing are unified, color, style are meet the requirements of the new regulations."
Manager Liu said, now their company platform each rider online have real-name phone, ID card information is also regularly do backtracking, is the implementation of "one person, one car, one card, one code", in order to allow consumers to report.
■ Requirements merchants should confirm the order within 10 minutes after the consumer orders, the takeaway distributor should be in the takeaway delivery service information technology platform to send orders within 5 minutes after the order. Reporters on the phone randomly open a takeaway software, after the order will first pop up waiting for the merchant to take the order, and then show the rider to take the order information and prompt delivery time. And when the merchant takes the order, the merchant does not respond within 5 minutes or 10 minutes, the single will be automatically canceled. "From the time I started working on this time limit, although the specific rules of the new regulations I said not all, but the content we all unified learning, and the usual code of conduct is not too different." Delivery boy Zhao Yong told reporters that they take orders are based on the route and order, basically will not be delayed. Zhao Yong told reporters that on-time delivery, to ensure that customers have no bad reviews is the basic principle of food delivery staff to ensure their income. "I think now food delivery is based on speed to earn money. For consumers, it is an expectation to get their takeout quickly, so unless there are special conditions, we delivery workers also think that the sooner we can take orders and deliver to the destination, the better.
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Article 4 of the Measures for the Supervision and Administration of Food Safety in Online Catering Services