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Do catering how to reply to the guest's poor evaluation?

One, the taste is not

1, sorry sorry sorry did not meet your taste! Because our chef is XX area people, the best is XX flavor. This time, knowing that you do not like XX flavor, we promptly made changes in the menu to add a new flavor options for you (such as to go numb to spicy to sour and so on). Next time you remember to choose the new flavor option prepared for you~

2, bow to you! Apologize to you! You do not like the taste of the store, the store must change! You tell me your taste preferences, next time specially for your meals to adjust the flavor! Always remember to note to tell me the requirements Oh ~

Two, delivery delay

1, pro, sorry! Delivery is too slow to affect your meal! I am also very angry ah! I'm so mad at you for letting your meal get cold! Next time, we won't use this guy, we'll pick a Team Rocket guy to deliver your meal!

2. I'm sorry, master! Delivery is too slow to let your belly aggrieved! Small must be optimized! Immediately and the platform to deal with the distribution problem, in addition will also be in the store meal process to optimize the enhancement! In the future, we will make sure that the meals fly to your side!

Three, packaging dissatisfaction

1, thank you for the feedback support, I'm very sorry for the inconvenience caused by the packaging problem ~ small store must be improved in all aspects! Retest packaging, selection of packaging, optimization of distribution! Sorry again for your unhappiness, your feedback makes the store progress, I wish you a happy life!

2, I'm sorry, oh dear! We choose the lunch box is relatively high quality on the market, you said such problems, should be the production of lunch boxes when there is an error. We will coordinate with the manufacturer of this issue, we must avoid the second occurrence of such problems!

Four, the ingredients

1, sorry, sir. Your feedback on the issue of ingredients store very seriously, the store selection of ingredients are purchased the same day, absolutely fresh. This issue hopes that you can get in touch with the store, will be things to verify. We will definitely give you a satisfactory result.

2, sorry, sir. The issue of food ingredients is not only your concern, the small store also attaches great importance to. People to food for heaven, the kitchen to food for life! I hope to get in touch with you, the problem of verification must be held accountable to the individual! Thank you for your feedback!

Five, wrong delivery

1, baby heart bitter ah ~ master! Wrong delivery of this pot we do not back ah ~ hope you can get in touch with the store, to give you a replacement ah!

2, sorry sorry sorry! Wrong delivery of the problem we bear most of the responsibility, to give you the wrong delivery of meals you please enjoy. I hope to be able to contact you, the store will make up for you to send a correct meal!

Six, missed delivery

1, very sorry! Less for you to send a delicious! The store immediately for you to make the appropriate compensation, and immediately check out the meal delivery process, troubleshooting problems. Next time, we will not let you disappointed with the meal!

2, sorry my God! I don't know if it's too late to make up for the missed delivery problem, in any case, I hope to make compensation to you and will reflect y! I hope that compassionate love of life you can re-trust the store, the store must live up to your expectations ~