1, the Department of Operations and Catering Department communication and collaboration
2, the Department of Operations received at home and abroad customers about food and beverage reservations by telephone, telex, fax, telegrams and letters, should be filled out the relevant notification form sent to the catering department banquet reservations.
3, to give the gift of fruit, flowers, snacks, cakes, beverages or wine treatment of important guests, should be filled out by the sales department "life entrusted to the letter" signed by the executive vice president, to the Food and Beverage Department is responsible for the implementation.
4, the Ministry of Operations on special teams, casual guests need to free, preferential dining, after submitting to the general manager for approval and consent to be sent to the Food and Beverage Department for implementation.
5, involving major promotional activities in the hotel dining venues or business activities, the Sales Department should be sent to the Food and Beverage Department in advance of the task notification, and coordination on the implementation of the task, the preparation of a memorandum.
6, the Department of Operations should be received by the booking of meals, large receptions, banquets and other related tasks in a timely manner to inform the Food and Beverage Department.
7, the Department of Public Relations is responsible for helping the Ministry of Food and Beverage for the business premises required for advertising, banners, decorative design and various food and beverage promotional activities leaflet card design, production work.
8, the room with breakfast guests, the front office department in the guest accommodation registration, the food and beverage department should be printed breakfast coupons issued to the guests, and according to the coupon on the designated restaurant dining, such as the Department of the group guests, in the check-in should also be asked to the leader or accompanied by the next day's breakfast dining time, and timely notification of the food and beverage department.
9, group guests booked the flavor of the meal, the front office should be booked in the acceptance of the Department of the power of attorney copied to the Food and Beverage Department, and ask for the location of the meal, the group guests check in, should be arranged in a timely manner to inform the leader of the dining location or accompanied. If there is any change in the number of diners and other circumstances, the Catering Department should be notified immediately. Front Office Department accepts reservations at public expense, should notify the Food and Beverage Department, sent *** with the determination of meal standards, dishes and banquet activities.
10, the Front Office Department should be sent to the Catering Department every morning to the arrival and departure of the VIP guests statement.