security management system

article 1 is to strengthen the management of security guards, improve the quality of security services and promote the health development of security work. According to the spirit of the relevant security management regulations, combined with the actual situation of classroom management, these regulations are formulated.

Article 2 The guard on duty must be conscientious and responsible, actively cooperate with the office of the classroom management center to do a good job in classroom management, open and close the classroom door and related equipment on time according to the schedule, and report the relevant situation to the office of the classroom management center in time.

Article 3. The personnel on duty must be neat and formidable. Treat people with enthusiasm, courtesy and thoughtfulness, and take the initiative to answer the difficult questions of faculty and staff. No chatting, slapstick, etc. in the workplace. Be vigilant to prevent fire, theft and damage.

Article 4 The doorman registration system shall be strictly implemented. When foreigners enter the classroom building, they must show their valid certificates or be accompanied by our school staff, and they can only enter after registering the basic information. They should strictly check the packages carried by foreigners when they go out.

article 5 cooperate with the office of the classroom management center to do a good job in the maintenance of equipment and facilities such as equipment and circuits to ensure the safe use of equipment and circuits.

article 6 the classroom monitoring equipment must be turned on during working hours, and attention should be paid to safety and theft prevention at any time. it is not allowed to use the monitoring equipment for various games and other operations. Irrelevant personnel are not allowed to enter the duty room and check the monitoring situation and video materials.

article 7 succession system (1) the security personnel who take over should take up their posts 11 minutes in advance according to the regulations, and record the succession time in the register; (2) During the succession, the security personnel of the succession should hand over the problems that need to be paid attention to or handled on duty to the succession security guards. (3) If the security guards found problems during the acceptance, the security guards in succession should bear the responsibility. After the acceptance, the security personnel on duty shall be responsible for the problems that occur after the security personnel leave their posts; (4) After all matters are made clear, the security personnel in succession shall record the off-duty time in the register and sign it before leaving their jobs; (5) The succession personnel shall not leave work until the successor arrives. If the successor has not arrived, the succession personnel will leave work, and the problems that occur during this period will be the responsibility of both * * *; Even if there is no problem, the wages of the two people should be deducted separately and informed criticism.

Article 8 The staff in the duty room are not allowed to leave their posts at will. If there are adverse consequences due to dereliction of duty, the responsibility of the staff on duty shall be investigated, and economic and administrative measures shall be taken according to the situation; Serious and responsible work, error-free accidents will be given appropriate rewards.

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Operation management system of the security department

III. Safety rules

1. Strictly abide by the hotel's various management systems and safety operation procedures, and use all kinds of protective tools correctly.

2. Be familiar with the safety situation of the department and the post, and conscientiously implement the principle that "whoever is in charge is responsible; Who is on the job, who is responsible for the safety post responsibility system.

3. It is forbidden to smoke at work.

4. It is forbidden to use and install all kinds of electrical equipment and connect wires indiscriminately.

5. It is forbidden to bring guns, ammunition, toxic substances, inflammable and explosive substances into the hotel, and report them to the department head or the security department in time.

6. Protect the lives and property of guests and hotel staff. If any danger is found, report it to the department head immediately and actively assist the department head or relevant departments to eliminate the danger.

7. large amounts of cash and valuables are not allowed to be brought into the hotel and stored in the office or locker.

8. Without the approval of the relevant departments, employees are not allowed to stay with others in the store and dormitory, and those who have been approved must go through the registration formalities.

9. Do not use or misappropriate all kinds of fire-fighting facilities and tools without authorization.

11. strictly abide by the laws, decrees and regulations of the state. When illegal acts are found, they should be reported to the relevant departments in time, and those who cover up and knowingly fail to report them will be punished by the relevant departments.

11. All employees of the hotel are not allowed to bring any luggage, clothes or parcels into the hotel, and the items they carry should be handed over to the doorman for inspection.

12. In the hotel, if you find any left-over items, you must promptly hand them over to the department head or the manager on duty, so that they can be promptly transferred to the security department for handling.

iv. guard system

1. strictly check the articles carried and shipped by people and vehicles, and it is forbidden to bring in dangerous articles and prohibited articles without permission. Those who take out articles should ask for the "going out formalities" issued by the general manager's office.

2. guide the vehicles and pedestrians in and out, and ensure that the doorman's responsibility area is orderly.

3. If suspicious persons and things are found during the duty, especially illegal and criminal clues, they should promptly report to the manager of the security department, actively cooperate with the public security organs to carry out their work, and take corresponding measures.

V. Management system for guest vehicles

1. Attention must be paid to the vehicles entering and leaving the hotel, and the vehicles must be directed to enter the lobby according to the tour route.

2. command the driver to park the vehicle in the parking space.

3. during the meeting or during the rush hour, only guide the guests to the parking place, without specific instructions, but pay attention to observation to avoid accidents, so as to take care of three after one answer and avoid traffic jams.

4. Specification for commanding vehicles: face the driver, stretch your right hand horizontally to the right, put your five fingers together, and the palm of your hand is at 45. Lift your left forearm at 91 with your body, put your five fingers together, and swing your forearm at 45 to the right, repeatedly, and put your hand down when the vehicle stops.

5. For vehicles that are not parked according to the regulations, you must salute the driver first, and then instruct the vehicle parking regulations according to the regulations.

6. vehicles should salute when entering or leaving, and perform auxiliary gestures.

7. The parking of vehicles should be consistent from head to tail and classified.

VI. Management system for property and articles leaving the store

1. Hotel articles purchased by hotel employees or outsiders must be issued with "going out procedures" to the security department when they are taken out.

2. The general manager's office is responsible for going out. The "going out formalities" presented by the general manager's office can only be issued after the documents of ministry of materials and equipment and relevant departments prove it, and it is not allowed to be opened at will.

3. The security personnel must strictly check the hotel articles brought by the check-out personnel, and they must go through the formalities of the general manager's office and relevant departments before they can be released.

4. Hotel articles must be taken out at the entrance and exit of the staff passage, and not taken away from the main entrance of the hotel.

5. Hotel employees must strictly implement the system of entry and exit procedures, and it is strictly forbidden to take out or lend articles at will.

VII. Measures for the administration of the use of walkie-talkies

1. Once the walkie-talkies in each position are debugged in place, they will be locked, and the personnel on duty in each position will not be allowed to unlock them and debug them at will. Those who violate them will be punished in use.

2. The walkie-talkie is usually clamped on the right front side of the armed belt, and can be removed when it is used. No one is allowed to play, and offenders will be fined.

3. Check carefully when handing over walkie-talkies in each position, and adhere to the principle that whoever uses them is responsible and whoever damages them is liable.

4. The walkie-talkie should be used correctly. Under normal circumstances, it is not allowed to press the launch button. If there is any violation, the department will handle it.

5. If you leave your post under special circumstances, you can ask the foreman for instructions with walkie-talkie, and the conversation should be simple and clear.

6. The foreman is responsible for replacing the battery. The battery to be charged should be placed in the specified place, and the department should master the charging time in a unified way.

7. If the walkie-talkie is found to be faulty, contact the department for maintenance in time.

VIII. Umbrella management measures

1. Umbrella is stored in the department office, and the foreman is responsible for collecting it when needed, and checking whether the umbrella is damaged and declaring it on the spot.

2. umbrellas should continue to be used during the shift change, and all posts should be handed over to each other.

3. umbrellas are not allowed to be left lying around. when not in use, the foreman will take back the umbrellas in each position, check them and hand them over to the office for safekeeping in time.

4. If you don't take care of your umbrella, you will be fined RMB 111.

5. The foreman is responsible for receiving and collecting umbrellas, and those who fail to implement this regulation seriously will be punished.

IX. Solutions to problems on site

1. In case of conflicts or disputes within the hotel, security personnel should stop them in time and report to the leaders.

2. If obvious illegal and criminal acts are found on duty, report to relevant leaders in time, stop criminal acts, arrest criminal suspects, protect the scene and assist public security personnel in investigation.

3. In case of drunkenness and trouble, dance floor booing, etc., we should stop it and control the development of the situation.

4. When people enter the hotel, they should pay attention to their behavior and politely persuade them to leave the hotel.

5. When there is a dispute in front of the lobby or in the hospital, take the guests away from the scene quickly and deal with it in the security department or relevant departments to avoid adverse effects.

6. Deal with the problem calmly, solve it in strict accordance with the hotel rules and regulations, and handle it properly.

11. Working procedures for accepting reports

1. Warmly receive informants and make records.

2. Make a report record

If the informant is a victim, he only needs to make a statement record; If it is not the victim, it is necessary to find the victim, and let the informant and the victim make a statement. At the same time, the receptionist should record the report on the case register and report to the manager of the security department.

3. Analysis and investigation of the case.

(1) Protect the crime scene.

(2) If it is possible to continue committing crimes, an ambush should be arranged immediately.

(3) Investigate and check the details of the report in time.

4. Report for instructions

On the basis of analysis and investigation, suspected cases should be reported to the public security department first, and at the same time, to the competent leaders and superior competent departments for instructions and reports.

5. Cooperate with the detection

(1) Conduct an internal queue investigation and find the suspects. For the excluded suspects, we should review them one by one, clarify the doubts, reject one and exclude one, and investigate and verify the key excluded objects one by one, so that there is a basis for negative identification.

(2) Do a good job in mobilizing the masses to provide clues. The security department should, according to the case, carry out employee mobilization in a purposeful and planned way in the department or group that determines the scope of investigation, so that employees can actively report the case, raise doubts and provide clues.

6. aftermath

after the case is detected, it is necessary to sum up experience and lessons in time, find loopholes in safety management, put forward rectification opinions to relevant departments, and correct them. The materials formed during the investigation should be sorted out and filed.

eleven. Management system for foreign construction personnel

1. Foreign construction personnel must go through the formalities in the security department before construction and receive safety education before construction.

2. Construction personnel shall wear temporary passes to enter and leave the hotel, and they shall be consciously inspected by security personnel when entering and leaving the hotel. All items (except personal items) they carry shall be released only with the certificate issued by the head of the construction department. Anyone who does not wear a certificate, enters the hotel without a license, or fraudulently uses other people's certificates is in violation of management regulations.

3. The constructors should pay attention to appearance, and are not allowed to go barefoot, and only wear vests and slippers to enter the hotel.

4. The construction personnel strictly implement the relevant regulations and construction requirements of the hotel, and walk and move according to the designated route. Do not enter the guest room area without authorization, and do not use guest facilities.

5. The construction personnel shall strictly implement the relevant regulations of the hotel on fire control, naked fire, electricity consumption and the use of flammable materials.

6. Construction personnel shall go through the registration formalities before entering the site, wear the pass issued by the security department when entering the site for construction, and shall not receive visiting relatives and friends or stay overnight at the construction floor and place.

7. Those who violate the above regulations will be punished according to the circumstances until the relevant personnel are refused to enter the hotel for construction. If the construction unit is poorly managed, the responsible person of the unit will be instructed to make corrections within a time limit, otherwise it will be reported to the general manager to cancel the contract.