Here are some information about the checkout methods in the catering industry. Please have a look first. If there is new information, I will provide it again ~ ~
I. Cash:
1.
When collecting cash, we should pay attention to distinguish the authenticity and whether the surface of the currency is intact; Coins in currencies other than RMB are not accepted.
2.
Identification of genuine banknotes and * * *: mainly color, watermark, paper, mercury line, concave-convex feeling, yin-yang image, folding pattern, etc.
Second, the credit card:
1.
Skilled in operating POS machines, first determine whether this card can be used in hotels, and only accept credit cards marked with UnionPay;
2.
Then enter the guest's consumption amount on the POS machine. If the password is correct, the machine will automatically confirm, print the card form, and ask the guest to sign for confirmation.
3. Check:
1. Checks should be filled in by guests in principle; If the guest can't fill it out and entrust our hotel staff to fill it out, it must be accepted by.
The silver foreman, supervisor or manager wrote it to him.
2. Cheques are settlement bills issued by the drawer and paid by financial institutions such as banks. Since it takes 2-3 working days from the receipt of the check to the bank payment, in order to reduce the refund and avoid risks, the following preventive measures should be followed:
When collecting a check:
( 1)
Guests who use checks for the first time should be politely asked to show their ID cards and business cards.
(2) Check whether the name of the ID card is consistent with the name on the business card.
(3)
Check whether the name of the work unit on the business card is consistent with the name of the unit on the special seal for check.
(4)
After verification, extract the user's name, company, ID number, company phone number, contact phone number, mobile phone number and other information.
In addition to the above, it must be reviewed by the manager before it can be collected.
3.
Instructions for filling out and authenticating checks:
(1) The seal must be clear, including:
A: The financial seal of the company.
B: official seal C: stamped but red line D: no folding marks.
(2) In the capital column:
Must be completed in block letters or block letters (one, two, three, four, five)
"Yuan" must be followed by "All"; You can write "all" after "corner";
When there is "0" in the middle of Arabic numerals, "0" should be capitalized in Chinese;
(3) In the lowercase column:
Add "RMB" before lowercase figures; When the number after "yuan" meets "zero", it must be written as "0" and cannot be crossed;
(4)
Date of issue:
Chinese capital letters must be used; The issue date is valid for 10 days;
When filling in the month and date, if the month is one, two or ten, if the date is one to nine or ten, if the date is twenty or three, you should add "zero" before it; If it is from 1 1 day to 19 day, add "one" before it.
Such as: 65438+ 10 month 15.
It should be written as: January 115 days
(5) The cheque shall not be altered.
4. The hotel does not accept personal checks, such as those accepted by the hotel manager or above. If there is any problem with the checks, the guarantor must bear all the responsibilities.
Fourth, the account:
The ledger is divided into:
1.
The unit with the agreement ... signed the agreement;
2. The guests of the chairman and general manager guarantee to sign the contract;
3.
Hotel banquet ... hospitality (internal signature), including some toasting expenses.
All the above signature forms need to be signed by relevant personnel (personnel of the agreement unit, guarantor, banquet and toast). )
Verb (abbreviation for verb) card service:
Card service ... is a prepaid card issued by hotel sales, which is similar to a credit card. It should be noted that the card service operation does not invoice the guests. (Because the credit card service will give the guest an invoice after recharging).
Six, parking tickets, lunch coupons:
Illegal parking ticket ... the ticket issued by the hotel for free parking for guests should be paid attention to whether it is the date before redemption. Expired parking tickets are not redeemable.
Lunch coupons ... cash coupons issued by the hotel that can be used at noon. Pay attention to the date, denomination and whether there is a special seal for the hotel when collecting it.
Lunch vouchers shall not be used for cigarettes, drinks, seafood, abalone wings and dishes designated by the hotel, nor shall they be exchanged or exchanged for cash.