When it comes to waiters, people may get the impression:

or this:

That's the image.

What's the job? Nothing more than carrying dishes, sweeping the floor, wiping the table, etc. In fact, this is true, but our work is mainly these, but not limited to this.

In fact, I would like to take this opportunity to briefly explain all kinds of waiters. When customers eat a meal, waiters serve seriously, customers are happy to eat, and waiters serve in place. * * * creates harmony.

It's just that many people go to a restaurant to have a meal, and they are always angry from the time they enter the restaurant to order food until they check out. I don't know if it's because the food is not delicious or our service is not in place or the contract has not been negotiated.

Maybe there is no discount ...

For example, from the moment you enter the door, a waiter will come and say hello:

"Hello, welcome to xxxx. Excuse me, how many of us? "

then arrange the location according to the number of guests answered by customers.

At this time, some people don't want to sit in the arranged position. For example, if they want to go to the second floor or other places, they feel that the waiter's service attitude is not good.

but in fact, the waiter, for the sake of the whole, originally our job was to mop the floor, clean the table and clean up after the customers left. As we all know, the oil in dishes is very difficult to clean, so if there are not many guests, try to arrange the guests to sit relatively concentrated.

first, it is easy to clean up; The second is to give the outside an illusion of overcrowding.

of course, customers insist on the second floor, and we will bring it up.

At this time, what we can do is to lead the guests to the corner as much as possible. The reason for this is to let the customers eat without being disturbed. On the other hand, if it is a corner, it is relatively convenient to clean up.

therefore, waiters will meet any needs of customers on the premise of minimizing the follow-up workload.

when it's time to order and serve, someone will be unhappy again.

"I came here first, obviously. Why did the one over there get here so fast?"

"Why isn't it ready yet? Why is it so slow?"

"Can you add some soup? I've said it for a dozen times, but no one cares. Is that your attitude?"

generally speaking, these are the ones I have encountered the most.

The following questions can be answered in a unified way, which is our answer to the customer's statement. Of course, this is the fact:

"Hello, different dishes ordered at our two tables are served at different windows, so there will inevitably be some differences. We are not partial. Please be calm. As long as the dishes we want to eat are ordered in the system, we will definitely deliver them to you at the first time. Make sure ... "

Occasionally, there will be some missing or wrong points. With the progress of ordering methods, there are more and more applications of intelligent ordering treasure or pad; Of course, there are naturally few mistakes and omissions when ordering food with a pad, while the most widely used ordering treasures are classified into different categories, or they are not skilled, so the probability of natural mistakes is relatively large.

Finally, there is a hidden rule to be explained about the delay in adding soup to hot pot:

When there are many people in the restaurant, most restaurants will choose to give priority to serving, so as to avoid the guests leaving, but it is not easy to satisfy the withdrawal and adding soup at the first time, and I hope that customers can understand the waiter. After all, when there are many customers, the waiter is the most tired.

In fact, it is suggested that you can pack up and take away the food you have not finished, and try not to return the food, because this indicator is mostly related to the employee's salary. If you return too much food, most of the salary will be deducted. Most customers return dishes for a long time or by mistake. In fact, some dishes have a long production cycle, which is helpless. As for the wrong dishes, most of them can be replaced.

another thing is that, on the whole, the education level of waiters is not high, but some are high and some are not good. The waiter's job is to meet the customer's requirements, and there is no difference between him and the customer in terms of status. I also hope that the majority of friends will not look down on or despise the waiter, because most of such people will come to no good end.

At the end of last year, a student from a nearby school came to our store, saying that he was a doctor, and no one understood what heat energy was like. We were all curious why the doctor came to do this.

According to him, after the thesis is finished and the job is found, I will wait for my defense next year. It's okay to go home on holiday, so I can earn some pocket money.

you are worthy of being a doctor, and your consciousness is really high.

then a very dramatic scene happened.

when the doctor arrived at the store, he asked the manager for the instruction manual of the induction cooker, and then he bought two packages of bottom materials at his own expense and took them back.

Then one day he quarreled with the guests, which probably meant that the guests thought he was a waiter and told them how to use the induction cooker, saying it was hot and so on.

As a result, Dr. Big Brother took out a piece of paper and told a bunch of stories that shocked the audience and fooled the customers. Anyway, I didn't understand it, but I thought it was awesome, so I filmed it. I don't know if you can understand it.

From then on, I also think reading is really useful, which digress from the last point (fog)

Although some restaurants close late, I personally advise everyone not to stay too late. After all, people have to leave work, and customers have finished eating and left, leaving only waiters busy for half a night; I was tired for a day, but I went back late. I prepared the dishes early the next day, which was quite tiring, wasn't it?

it's not easy to go out, so let's tolerate each other.

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