Recently, in Weifang City, someone dining was forced to charge the cost of the dining space and the cost of pumping paper, *** counting 4 yuan. Mr. Ren questioned whether the restaurant should charge a table fee, and the business responded that customers who did not use the disposable tableware on the table would not be charged a table fee and the cost of toilet paper.
The recent controversy over a Changsha hotpot restaurant that forced customers to rinse their mouths after meals has been sparked. According to media reports, considering that many customers reported being burned in the mouth by the hot pot, the owner of the restaurant provided free oral rinses for customers to use in order to enhance the diners' dining experience, but the overzealous expression of the mandatory requirement has caused resentment.
Some people said: understand, but do not accept. Knew it was well-intentioned, but didn't like the feeling of command. Also, as a consumer, go out to eat a meal, but also because of the extra thing was ordered some, this mouth who ate the meal in the heart does not add blockage, in fact, the hot pot restaurant's starting point is good, to open a restaurant also took into account the customer's oral health. And mouthwash is not cheap, more than one program, for the hot pot store is more part of the expenditure and service, should be praised by the customer, did not expect to be planted in the simple expression of the wording.
The hot pot restaurant will not be able to stop every customer from rinsing their mouths, and it is likely that the copywriting is just a play on words in order to attract customers. But in the restaurant this service industry, the mandatory language will only provoke customers "a bone". It is likely to plant the seeds of uncomfortable feelings in the hearts of customers, affecting the rate of return. I say, since it is a good thing to do, it is generous and realistic to say clearly, for the sake of the customer, the customer will remember in their hearts to give good reviews and word of mouth, speak well is also a good service, for the purpose of the service sector should be the customer's attitude first, so that the service will have a better business.