Hotel managers should have professional competence, management skills, communication skills, develop planning skills, develop decision-making skills?

A professional ability

As a supervisor, you must master a certain amount of professional knowledge and professional ability, with the continuous improvement of the management position, the importance of professional ability will gradually reduce. As a supervisor at the grassroots level, the individual's professional ability will be very important to achieve the degree that can directly guide the subordinates of the substantive work, can act as the subordinates of the substantive work.

Two, management ability

Management ability for a supervisor, and professional ability is relative, when the position requires the more professional, relatively speaking, the need for your management ability is less. Conversely, when the position is higher, the more management skills are required.

Three, communication ability

Communication includes two aspects, cross-departmental communication, communication within the department (including subordinates, colleagues and superiors). The company is a whole, the leadership of the department is a part of the whole, will inevitably occur with other departments, communication is essential.

Four, the development of planning skills?

In the basic functions of management, the first function is the plan, the importance of the function of the plan, throughout the whole process of management. Therefore, as a hotel manager's first task is to be able to develop a clear and effective work plan. Whether it is long-term strategic planning, annual marketing plan, staff recruitment plan, annual budget, etc., all need to apply to the ability to plan.

Fifth, the development of decision-making skills?

In terms of hotel managers, to make the right decision is one of the important ability. The process of planning and implementation of many variables, must constantly make decisions, the wrong decision to bring the consequences of failure, the right decision, then lay the foundation for success.