I think, as a supervisor, she played a great role. In this way, she (he) is not only a bridge to convey the leadership intention, but also a link to summarize and feedback the views and opinions of the following employees. She (he) is also a close friend of the employees. She (he) also needs to have strong observation, be able to grasp the mentality of employees at the first time and communicate well. Lead them to improve their business knowledge and professional skills, and teach them how to solve any puzzles and problems. Of course, they should be familiar with and understand the corporate culture and rules and regulations of the enterprise, have certain execution ability and decisive thinking method when solving problems, and so on.
If I can compete for the position of supervisor, I will do the following: first, I need to master certain professional knowledge and ability, which is reflected in two aspects. One is that I can directly guide your subordinates' practical work, and the other is that I can act as your subordinates' practical work.
2. Communication skills, including intra-departmental communication, inter-departmental communication and superior-subordinate communication. The purpose of communication is not who wins or loses, but to solve problems.
3. Learning ability, because only by continuous learning can we make better and faster progress and catch up with the development of society. The competition between people is not your past ability, but what is your present ability? But the way you study now, and your study now is the basis of your future competition.
4. Management ability, management ability is a comprehensive ability, which requires your command ability, your decision-making ability, your communication and coordination ability, your professional ability, your work distribution ability, and so on. To improve your management ability, you need to constantly reflect on your daily work, review your work from time to time and sum up your work.
5. Complete other tasks assigned by superior leaders.
As an employee of the hotel, I have a lot of thoughts and feelings when I look back on the growth process of the hotel. Facing the future of the hotel, I have a firm belief and strong fighting spirit. Every step of the hotel's growth is closely related to us. Perhaps, we have been criticized by leaders, dissatisfied, insulted by rude guests and full of grievances. However, how can you see the rainbow without experiencing wind and rain?
Only when the big family of enterprises grows up will we have a better platform for self-improvement. Now there is such a vast stage for us to display our dreams, and I will sprint towards the most dazzling place on this stage! Believe me, I will always succeed!
Theory and practice are like a person walking on two legs. I have been constantly learning advanced hotel catering management knowledge and advanced service concept at home and abroad. If there is theory without practice, I hope you can give me another leg-practice, let me walk on two legs and contribute to the development of the hotel. Please believe in my ability. This is the end of my speech. Thank you.