Only when the store manager achieves these five points can the restaurant strategy be put into place
The store manager is strong, and the chain store is strong. The store manager is the most basic unit of chain management, and he is responsible for the single store. Only a strong manager can do a good job in the store, and only by doing a good job in the store can the chain become stronger.
how does the store manager connect with the higher-end strategy of the enterprise? Let's share with you today:
1. Evaluate the key indicators of the store manager. Because the ultimate goal of the enterprise is to make profits, the established strategy is completed through the assessment of the turnover, cost and profit of the store manager, plus the assessment of customer satisfaction, team building and system implementation. The core of the manager's role is to run the store well, make the store profitable continuously, shape good customer satisfaction, and then boost word of mouth. Therefore, we can use the basic indicators of the store manager to carry out strategic landing.
2, when the professional landing, to use the financial budget system. All strategies have a business goal, and the headquarters should divide this goal into each store, and the store will plan to achieve small goals every month, week and day according to its own goals. Through this layer-by-layer split form, it can be understood that every store has achieved its goal and the overall goal of the enterprise has been achieved. The profit rate of each store, including customer satisfaction, can be achieved by this method.
3. Provide counseling in the process of achieving the goal. Most store managers are promoted from employees, and their comprehensive ability is not fully possessed. Therefore, we should give guidance in the dynamic process, and there is a business analysis meeting every month to summarize the results, which is also a guidance. Then, the counseling of specialized modules, ability counseling, and quality counseling should all be related to training.
4. Control the progress. Generally speaking, the strategic landing is controlled by the month, and it is summarized every month. When problems are found in the process of summary, they are quickly solved, and successful experiences are shared, resulting in a situation of "you chase after me". Let the store manager make a single store from the heart. 5. Finally, it is necessary to arouse everyone's enthusiasm and reward the diligent and punish the lazy. The performance of store managers should be linked to the completion progress of the whole strategic goal, and the excellent store managers should be rewarded, and the store managers who do not do well should be pressured or even demoted.
The above are the suggestions on the management and control of the store manager. Only by doing these can the strategy be truly implemented on the store manager.