what are the main responsibilities of FMCG salesmen? What are the main responsibilities of FMCG salesman? I will go to Mengniu next week, saying that I should be in charge of the convenience store first, and if I do a good job, I will turn it into a big one, and I will be a fast-moving consumer goods salesman for the first time.
1. I will abide by the company's rules and regulations, obey the work arrangements of my superiors, respect the leaders, unite my colleagues, and complete all the tasks seriously and responsibly in time;
2. Abide by professional ethics, keep business secrets, don't do, don't say, and don't discuss things that are harmful to the company's interests in private. When problems are found, report them in time, safeguard the company's image, and resolutely implement the company's policies;
3. Excellent completion of the annual sales target issued by the company, and reasonable decomposition into quarterly and monthly sales targets according to the company's annual target planning and the actual situation of regional sales; Arrange the daily work in a planned way and do a good job of monthly, quarterly and annual summary;
4. Hard-working, dedicated, active, and able to actively cooperate with other departments; Develop a good habit of recording the problems and important things encountered in daily work at any time, not afraid of hardship, fatigue, dirt, patience and annoyance, and serve every customer with a smile;
5. Be familiar with the items, prices, shelf life, specifications and tastes of all products of the company. Be familiar with your regional route, store name, customer name, customer telephone number, customer account period, payment settlement, receipt, etc., and register the Customer's Visit Record Book.
6. Strive to cultivate the ability of organizing, leading, coordinating and training the personnel on the train, arrange the work on the train reasonably every day, do a good job of passing on, helping and guiding the new personnel, and set an example;
7. Good faith service shall be delivered to customers in strict accordance with the product and service requirements stipulated by the company, and customers shall be promised within the company's requirements, and the credit list, purchase order, goods return receipt and goods return book shall be filled in in a standardized manner. Deal with the temporary products in strict accordance with the company's return system. Earnestly implement the company's price policy, recover the payment and arrears in time, and all the payment must be handed over to the company's finance on the same day;
8. Understand the settlement form of customers in the region. Except for customers with accounting period, they must make cash transactions. Under special circumstances, the arrears can only be paid after approval, and customers are required to fill in the arrears form according to the company's standardization, and the arrears must be recovered in a short time. Customers with poor reputation do not owe money.
9. After placing the goods for the customer, it is necessary to check the quantity with the customer face to face. Responsible for the payee, be sure to carefully identify the authenticity of the paper money, and the money can not be overcharged or undercharged. If it is overcharged, it should be returned to the customer. If you receive counterfeit money or underpay, you will bear the losses yourself. 11. Deliver the goods in strict accordance with the price stipulated by the company, maintain the company's price and activity policy, report any problems in time, and do not set the price without permission, change the price or change the activity policy. Once found, it will be severely punished and the losses will be borne by itself.
11, carefully display the goods, always pay attention to and check the date, layout and sales of the products. Maintain the customer relationship in the region, complete the distribution, distribution and vivid display of the terminal market, and don't miss any customers; Steadily improve the sales volume, popularity and market share of products in the market;
12. Have a strong sense of responsibility, study hard, constantly improve their sales skills and improve the quality of customer service; Proactive, enthusiastic, satisfied, thoughtful and timely service for customers, and do a good job in the marketing and promotion of new products;
13. Cherish and take good care of the company's property. The company's products are packed neatly. No trampling, littering or misplacing are allowed. The goods are carefully counted, and the goods are counted in time according to the company's requirements. The short goods will be compensated according to the cost price.
14. Be modest, polite, friendly and amiable, behave in a generous and decent manner, do not discriminate against customers, do not offend customers, and reflect and deal with customers' needs, requirements and problems in a timely manner. If there are difficulties or you can't solve them yourself, you need to explain the reasons sincerely. Never say anything rude and unreasonable. If you can't handle it temporarily, you should report to the leader and deal with the problem in time after receiving the response. 15, do anything without making excuses, and resolutely complete other tasks and tasks assigned by superiors.
workflow of FMCG salesman
1. check and prepare before departure
1. before departure from the company, check whether the goods in the car are all together; Including sample basket, customer visit book, display tools, credit card, return book, KT board, garage key, and arrange the personnel on board and plan the sales route for one day; This includes filling in the customer's visit book, posting KT board, checking the date of products on the shelf, unloading, moving goods and displaying.
2. When the vehicle is going to the customer's store, remind the driver to slow down and tell the name and location of the store to be sold;
Second, enter the store for sales
1. Carry the sample basket into the store and greet the boss.
hello, boss or boss! I'm Xiao Zhang from Dingxin Food, and I'm here to deliver Master Kong instant noodles, Jiudaowan, Panpan and Shaoyang wine (or Xizhilang jelly, Nestle, hometown hot and sour powder and Shaoyang wine). I'll check the inventory of shelves and warehouses for you first.
2. According to the prior agreement, supervise and arrange the personnel on board to start work; Remind to register the Customer Visit Book, post KT board, count, sort out and check the date of products on shelves and warehouses, do hygiene, and report the due date and inventory quantity to the salesman;
3. Replenish the order for the boss according to the inventory quantity of shelves and warehouses, introduce new products or other goods that are not on the shelves, and make an order at the same time. After the order is made, let the shop owner confirm the sales order, and arrange the driver and business assistant to place the goods according to the sales order, and move them to the door of the store, leaving a passage for customers to enter and leave; And ask the boss to count and sign;
3. After the boss counts the goods, arrange the drivers and business assistants to put them on the shelves, display them and put a price tag on them; The salesman handles the temporary items or reminds the boss to put them in a conspicuous position for sale;
4. Collect money and count it carefully to identify the authenticity of the money; It is required to leave the company's business phone number and the name of the salesman on the document; Say hello to the boss when you leave the store, for example, boss, the goods have been displayed and the price tag has been marked. Next time you need to place an order, you can always call the phone number left for you on the document to place an order in advance;
5. Carry the sample basket, price-pricing machine and other items onto the car, urge the driver to simply sort out the goods in the car, and check that the car is locked;
6. According to the prior personnel arrangement, register the departure time in the Customer Visit Book;
3. Return to the company to pay the account and replenish the goods
1. On the way back to the company, the salesman counted the sales amount today in the car and recorded it in his notebook;
2. According to the sales order, the salesman sorts out the items and quantities of products sold today, and sorts out the list to be replenished, and fills in the replenishment order, which requires that the time, vehicle number and salesman's name be indicated;
3. The salesman goes upstairs to pay the bill, and arranges the business assistant and the driver to sort out and count the remaining goods on the car and get off the returned goods; Replenish according to the replenishment list; In particular, someone must be told to register the draft of the goods on the car, pick up all the products on the replenishment list, and count the quantity before getting on the car. If it is logarithmic time, after counting the remaining numbers, you should actively cooperate with the office staff to make logarithm; How to carry out the work of FMCG salesman?
get familiar with your area first, then visit every store, talk to them about products and life, and the most important thing is to sell your products. What are the responsibilities of the regional manager of FMCG?
Generally speaking, the job responsibilities are as follows:
1. Ensure to achieve the sales target and expense verification index assigned by the company;
2. Implement the marketing plan formulated by the company, and be responsible for the overall supervision of the use of marketing expenses;
3. Reasonably arrange and use the business management expenses allocated by the company;
4. Be responsible for the construction and maintenance of customer outlets, and timely feed back market information to the company or regional manager and put forward marketing strategy suggestions;
5. Evaluate the indicators of daily KPI of personnel at all levels of subordinate units and track and evaluate the indicators;
As a regional manager, the relationship with the customers (or agents) in the responsible region is very important. You should run more customers, follow up more, and do a good job in customer relationship.
Maintain good cooperative relations with commercial companies, ensure that the goods in your are abundant and will not be out of stock, and use commercial power to drive sales in your; (I don't know whether there will be a commercial company in FMCG, but there is this link in the sales of drugs, and the OTC sales model of drugs and FMCG are relatively close.)
The display position of your products in various supermarkets and the intensity of on-site promotion can improve the appearance rate of your products among consumers and indirectly increase your sales at the terminal.
I hope it can be adopted. Thank you for your interest in the job of headhunter in Yi Dao.
What should you pay attention to as a FMCG salesman?
I have done it. Look at the shelf life of your FMCG products. If the shelf life is short, you should pay more attention to the shelf life. Of course, with the help of a tallyman, you will be fine. The most important thing about FMCG products is the customer meeting rate, so the most important thing is the card face. It is necessary to display more, the display position is better, the key models and good sales models should be mainly displayed, and the salesman's job responsibilities should be promoted occasionally.
1. The main duties of the shipping personnel are as follows:
1. General work of the crew: mainly following the arrangement of the captain, cleaning the deck, handling, sorting and packaging small goods;
2. Freight Documentary: The main work is to count, sort, arrange and check the goods on board;
3. Escort with the ship: mainly responsible for registering the quantity of goods in the container on board, checking the products and taking care of them to prevent them from being lost or damaged; Count the quantity and handle the handover procedures of the goods;
4. On-board welder: mainly responsible for the maintenance of the machines on the berth and the 5s (sorting, rectification, sweeping, cleaning and literacy) finishing on site;
5. On-board electrician: responsible for checking the normal operation of power supply and power generation on board, cleaning the device and ensuring the smooth power supply of the circuit;
6. On-board chef: responsible for the crew's three meals a day, four dishes and one soup for each meal, rice and steamed bread as the staple food, tableware cleaning and food purchasing.
2. The post requirements of the shipping personnel are as follows:
1. Age 18-51 years old, healthy, and veterans are preferred;
2. Be hardworking and love sailing;
3. No criminal record and infectious diseases;
4. Rigorous and careful, with good communication skills and hard work;
5, enterprising, team spirit and high sense of responsibility. What are the main duties of the witness?
Voucher
Direct supervisor: the general manager of the company
Responsible for making five documents: object: profit sharing and stowage fee JOB
Work objective: Responsible for making all documents of the company
Voucher's job is to make documents that meet the requirements of letters of credit and contracts, and realize the smooth settlement and collection of foreign exchange. What are the main duties of the internal auditor?
1. Establish, maintain and continuously improve the company's quality management system according to ISO9111 management standards and models;
2. Organize and implement the factory ISO9111 internal audit, check the problems, follow up, coordinate and implement the corrective and preventive measures, and promote the continuous improvement of the quality management system; 3. Organize and implement in-factory training and education on quality awareness, quality management theory and practice related to ISO9111;
4. Draft, revise and regularly review the quality management system related files;
5. Participate in other QA affairs in the factory, including deviation management, change control, supplier quality management and customer complaint handling. What are the main duties of the receptionist?
When a new product comes into the mall, you need to input some basic information of the product into the computer, such as name, color, specification, volume, weight, place of origin, supplier, purchase price, specified selling price, etc., as well as bar code compilation, one product corresponds to a unique bar code, and the cashier needs you to deal with any price dispute.