Current location - Recipe Complete Network - Catering franchise - What knowledge structure does the operations director need? Recently, I interviewed an operation director with a great span in the industry, and I want to know about it.
What knowledge structure does the operations director need? Recently, I interviewed an operation director with a great span in the industry, and I want to know about it.

market insight-making business plans and setting business objectives.

know the brand, know the sales, know how to use enterprise resources and products for marketing, and do a good job of enterprise and product image

know the process, management, humanity, encouragement and pressure, internal working mechanism

know the market, know the products (including information obtained from market analysis to support product development), monitor product quality, service quality and brand image

That's basically all, except management ability. Only when I make it clear to you, you will be more confused. The operation is basically the same, but there is still a gap between each company, and you are still cross-border, so there is no way to give you advice. If you have achieved the position of director of operations, I don't think you will post here, but it will be more practical to ask people around you who have worked in your so-called industry, that's all! From Q User: Mr. Hou