with the gradual development of the domestic economy, traditional industries are seeking changes and innovations, and creating differentiated selling points has become a good strategy for many traditional industries to break the ice. Especially in the catering industry, taste and environment are no longer the only criteria for evaluating restaurants, and the proportion of experience is gradually rising. Even in online celebrity restaurants, experience has become an important factor affecting customers.
For the restaurant experience, the food delivery service is definitely a plus item. The traditional restaurant's food delivery service adopts manual food delivery mode, which not only has a high error rate of food delivery, but also has unsatisfactory service efficiency, which also leads to the easy occurrence of adverse effects in this link and greatly reduces the customer experience. Therefore, many restaurants gradually introduce the concept of smart restaurant, which makes the food delivery link realize "machine substitution", further enhances the sense of science and technology of restaurants and creates a new dining experience.
As the world's leading intelligent service robot enterprise, Qinglang Intelligent actively empowers the catering industry and helps restaurants realize intelligent transformation and upgrading. At present, in the global catering market, Qinglang Intelligent has a market share as high as 81%, occupying a leading position in the market. It has successively provided smart catering solutions for catering enterprises such as Haidilao, Banu Maodu Hot Pot, Grandma's House, Xinbailu, Sichuan Xiangtianxia, Guangzhou Restaurant and Spacelab weightless restaurant, and further reduced the cost budget while improving the service efficiency, and created the restaurant's scientific and technological service characteristics.
in view of the pain point of traditional manual food delivery service, qinglang intelligent service robot combined with self-developed composite positioning navigation technology can enable the service robot to realize accurate positioning, autonomous navigation and global path planning in the complex environment of restaurants, and can effectively identify obstacles and realize intelligent dynamic obstacle avoidance function. Its excellent stability can effectively reduce the error rate of food delivery in the actual use process and provide customers with a better food delivery experience.
In the post-epidemic era, the health problems faced by the catering industry are more severe. Compared with the traditional manual food delivery, the service robot can minimize the spread risk in the process of food delivery through non-contact food delivery service, and make customers more hygienic and secure during the meal.
It is worth noting that in order to provide a better experience, Qinglang Intelligent has realized a complete sales closed loop. Not only provide good service robot pre-sales service, but also provide high-quality service during and after sales, and continuously realize the market sinking, providing opportunities for smart transformation of catering industry in second-and third-tier cities, allowing more restaurants to firmly choose smart transformation of catering, promoting the development of domestic catering industry and helping to build a smart catering industry chain.
At present, Qinglang Intelligent has served more than 15,111 customers, and set up 55 marketing operation centers nationwide, covering catering, medical care, hotels, venues, business offices, community pension, airports and other scenes, all over the United States, Germany, Canada, Spain, Italy, Greece, Belgium, Japan, South Korea, Singapore and other overseas countries and regions.
for the increasing demand for intelligent transformation in the catering industry, Qinglang Intelligent will help the catering industry to create a stable and reliable solution with stable and reliable products, rich experience in global projects and efficient and high-quality after-sales service, empower the catering industry through continuous improvement of product quality and service, and make service robots become the starting point for intelligent transformation in the catering industry, thus redefining the experience of catering industry users.