(1) Say hello and make way.

(2) If you know the name of the guest, when you meet him in the morning, you should call him "Good morning, sir (miss)! (Good morning). "

(3) Smile at the stranger and say politely, "Good morning, sir (miss)!"

(4) When you meet a guest, you should also nod or say "Hello." You can't just walk around without looking at anything.

(5) If you are a regular customer whom you haven't seen for a while, you should say, "Nice to meet you, Miss. How are you? " This will make the guests feel particularly cordial. What should I do when I meet guests on Christmas, Spring Festival and other festivals?

(1) Greet the guests with a festive mood and say some honorifics to congratulate the festival. (2) During the New Year, we can say "Happy New Year to you" and "Happy holidays to you".

If you meet a guest at Christmas, you can say "Merry Christmas to you".

(4) Say "Congratulations on getting rich", "Happy New Year" and "All the best" in the New Year.

As a service person, you must always smile. At any time, there should be no unpleasant expressions in front of guests, especially during festivals. K

F 3。 What should I do if I meet a guest with strange clothes and special manners?

(1) Respect guests' personal hobbies and customs.

(2) Don't watch, laugh at, talk about, imitate or give nicknames to guests with strange clothes and special manners.

4. What if the guest accidentally falls down? s