1. What if the catering is maliciously reported?
Malicious reporting can require the infringer to stop the infringement, apologize and compensate for the losses. If negotiation fails, you can call the police directly. If the circumstances are minor, the public security organ shall impose administrative punishment according to the Law on Public Security Administration Punishment, and if the case constitutes a crime, criminal detention shall be imposed. Or bring a lawsuit to the people's court.
Second, how to punish unqualified restaurants?
The catering industry must hold a "health permit" to operate normally, and the food and drug supervision will also conduct regular inspections. If it is found unqualified, it will be punished.
First of all, the unqualified scope of restaurant hygiene includes: site selection and environmental treatment, business premises, tableware and tools, hygiene management, raw materials, processing operations and so on. And basic hygiene requirements and management standards.
The State Food and Drug Administration of the United States issued the Notice on Strengthening the Supervision and Management of Catering Service Environmental Sanitation, requiring local food and drug supervision departments to strengthen the management of catering service environmental sanitation, implement the relevant provisions of the Food Safety Law, and ensure the safety of people's catering consumption. If the supervision, inspection or spot check finds that the restaurant is in violation of regulations, the catering service shall be supervised, and rectification shall be provided and severely punished according to law.
Daily supervision and inspection, sampling monitoring, administrative punishment and other information should be disclosed to the public, while keeping the complaint reporting channels open and encouraging consumers and catering service practitioners to supervise.
For restaurants whose hygiene is not up to standard, the regulatory authorities will impose the following penalties: according to Article 125 of the Food Safety Law of People's Republic of China (PRC), the illegal income and illegally produced and operated foods, food additives, tools, equipment, raw materials and other items will be confiscated. According to the illegal production and operation, if the value of goods is less than 1000 yuan, it will be fined between 5,000 yuan and 50,000 yuan, and if the value of goods is more than 100 yuan, it will be fined between 5 times and 0 times. If the circumstances are serious, it will be ordered to stop production and business, or even revoke its license. According to Article 126 of the Food Safety Law of People's Republic of China (PRC), restaurants that fail to meet the hygiene standards shall be given a warning, and if the circumstances are serious, they shall be ordered to stop production until their licenses are revoked.
According to Article 135 of the Food Safety Law of People's Republic of China (PRC), the food producers and operators whose licenses have been revoked, their legal representatives, the directly responsible persons in charge and other directly responsible personnel shall not apply for food business licenses within five years from the date of making the punishment decision.
Those who are sentenced to fixed-term imprisonment or above for food safety crimes shall not engage in food production and operation for life, nor shall they serve as food safety managers in food production and operation enterprises.
Hygiene is the basic condition for the survival of catering industry. If the hygiene of the restaurant is not up to standard, it will not only affect the health of customers, but also affect the whole society and the business of the restaurant.
3. What is the hygienic standard of restaurants?
1, store cleaning
The storefront is a very important part of a restaurant, so it must be kept clean. All kinds of drinks on the counter must be kept clean, so as to give people a sense of order. To keep the store clean, you should do the following:
The ground should be cleaned frequently and wiped clean with a mop. If a carpet is laid, it should be vacuumed twice a month and disinfected to avoid dust and dirt accumulation.
The furnishings on the table should be kept clean and replaced immediately if damaged.
Desktops and chairs should be scrubbed every day. If it is damaged, it should be replaced immediately to avoid personal injury.
The tablecloth should be changed and disinfected every day. If it is damaged, it should be replaced immediately and cannot be used again.
Step 2 clean up the menu
When eating in a restaurant, you often encounter such a situation. When you pick up the menu and order accurately, you will find that the menu is covered with dirt and oil stains. It can be seen that unclean menus are a common phenomenon. This is precisely a weakness of many operators in health.
You know, although the menu is not for eating, it is only for ordering food, but the menu covered with oil stains and dirt will also greatly reduce the sanitary condition of the restaurant.
Keeping the menu clean and tidy is also an important part of restaurant hygiene, which must be paid enough attention to.
Step 3 clean the kitchen
All the meals are cooked in the kitchen. Therefore, the kitchen hygiene directly reflects the hygiene level of the whole restaurant. In other words, kitchen hygiene is the basis of all hygiene in restaurants.
4, equipment cleaning
Equipment cleanliness is very important for catering franchisees. Some equipment customers can see directly. If you don't pay attention to hygiene, it will affect the appetite of customers and the image of the restaurant. Although some equipment can't be seen by customers, if you don't pay attention to hygiene, it will not only affect customers' health, but also be a hidden danger in restaurant management.
The above is a detailed introduction about what to do if catering is maliciously reported. As a restaurant operator, you can ask the infringer to stop the infringement, apologize and compensate for the losses. If the circumstances are serious, it may bring a suit in a people's court according to law. If you have any legal questions, it is recommended to consult a professional lawyer.