the quality of a qualified hotel manager can include three aspects: basic quality, professional and technical quality and management quality.

(1) Managers should have healthy body and mind and good professional ethics; With good psychological quality, the hotel industry is a profession with long working hours and great work pressure. Without good ability to withstand setbacks and adaptability, it is difficult to make great achievements in this industry, let alone become an excellent management cadre. Managers should also have a broad mind, an open mind, tenacious perseverance and willpower, and personal self-control.

(2) professional and technical quality. As a manager of a department, you should be very familiar with the professional knowledge and workflow of this department. If a cadre in the front desk is not familiar with the operation of the front desk and the guest room manager has never done a room, it is very difficult to manage this department well.

(3) management quality. You must be familiar with the five elements of management: planning, organization, coordination, control and encouragement. You need to have business management knowledge such as quality management, financial management and human resource management, as well as hotel knowledge. Can skillfully use the skills of planning, organization, leadership, motivation, communication, innovation, crisis management, teamwork and so on in company management.