With the continuous progress of society, various job responsibilities appear frequently. Job responsibilities can clarify what everyone's job responsibilities are, what kind of work they should undertake, what kind of responsibilities they should undertake, how to do better, what they should not do, and so on. So how to formulate job responsibilities to play its greatest role? The following are my responsibilities in catering operation. Welcome to read the collection.
Job responsibilities of catering operation: 1 1. Supervise, manage and implement the training for the front office staff of the restaurant to ensure that the staff have good service skills and work attitude;
2. Assist the operation director to complete the construction of the operation system of the featured restaurant and the formulation of various rules and regulations;
3. Implement and track the implementation of restaurant operation system and staff training and evaluate the implementation results;
4. Discover, coach and supervise the problems existing in the restaurant in time, determine the improvement methods and track the progress;
5. Guide the restaurant to analyze its advantages and disadvantages, assist in formulating the short, medium and long-term goals of the restaurant, and follow up;
6. Handle all kinds of emergencies reasonably.
7. Assist to complete the management indicators of the restaurant in charge;
8. During business hours, conduct on-site supervision, direct the operation specifications of various departments in the frontcourt, ensure the normal operation of the restaurant, find problems in the service process in time, and give communication and guidance after meals;
Food and Beverage Operation 2 Job Description:
1, fully responsible for all the operation and management of the company, organizing the preparation and implementation of marketing planning scheme according to the company's short-term and long-term goals for direct sales branches in various regions and combining the company's financial budget.
2. Organize the formulation of annual, quarterly and quarterly marketing plans of each directly affiliated branch, and organize the implementation plan and budget of important public relations marketing and brand promotion activities to be submitted to the General Manager for approval.
3. According to the company's requirements and combining with the local market, plan marketing publicity activities, conduct personalized marketing for each direct branch, publicize the company's concept locally and establish the company's image.
4, organize the preparation of marketing effect analysis report to the company chairman.
5. Preside over the dynamic analysis meeting of marketing every week, and put forward improvement plans and implement them according to the operating conditions of the directly affiliated branches of the company and the development of market competition; Draw up the next marketing plan and report the adjustment plan to the general manager for approval.
6. According to the company's planning, formulate a reasonable online and offline overall operation promotion and marketing planning scheme, and build the company's online and offline overall operation system.
7. Collect, analyze and summarize market information, and plan and carry out various promotion activities in combination with the development trend of cultural industry and e-commerce.
8. According to the company's development direction and business philosophy, formulate the overall operation strategy and scheme, and lead the operation team to complete various indicators and tasks (including revenue, profit, inventory turnover, membership development, membership activities, etc.). ) issued by the company, and ensure to achieve the business objectives of most stores and e-commerce platforms.
9. Be fully responsible for the management of the front office and kitchen of stores in each region; And formulate the corresponding operation management system.
10. Maintain the company's standardization system, implement the unified system, issue and improve the company's various standard operation manuals, and organize supervision and guidance on the standards of all branches in the region.
1 1. Organize the preparation of relevant departments of the company, review the standard manuals of branch operations, and conduct unified management according to the requirements of the standardization system; Organize and supervise the dynamic improvement of standard operation manuals according to the requirements of various operation manuals of the company; Check the implementation of various operating procedures and standards of store operation departments in the area, provide consultation in time and collect feedback information.
12, responsible for the specific performance management of the operating departments under each branch to ensure that the company's interests are not lost.
13, examine and approve the work plan of the store manager, supervise, guide and train the store manager; Conduct management knowledge and professional knowledge training for the heads of subordinate departments for more than two hours every week; Examine and approve the personal work summary of the heads of subordinate departments and give guidance. Actively assist the general manager in selecting and appointing managers of subordinate departments.
14. Organize to report the rectification opinions of each branch, distribute the rectification opinions of each branch and supervise the implementation.
15. Organize the preparation of the summary analysis report of business activities and attend the monthly summary meeting of the company's business activities.
16. Assist the Development Department in the reception and daily relationship maintenance of government departments, partners, media and major customers.
Requirements:
1 above, 10 years of catering experience, more than 4 years of management experience in the same position, proficient in the construction of chain management system, and familiar with the investment sector;
2. Have new store development experience, and have some experience in site selection, decoration and employee training;
3. Strong leadership and team management skills, as well as strong public relations, organization, communication and coordination, planning and execution capabilities;
4. Have a high sense of professionalism, responsibility and overall situation.
5. Well-known chain catering enterprises are preferred.
Under the age of 6.40, accept the job description of the entrepreneurial platform:
1, fully responsible for all the operation and management of the company, organizing the preparation and implementation of marketing planning scheme according to the company's short-term and long-term goals for direct sales branches in various regions and combining the company's financial budget.
2. Organize the formulation of annual, quarterly and quarterly marketing plans of each directly affiliated branch, and organize the implementation plan and budget of important public relations marketing and brand promotion activities to be submitted to the General Manager for approval.
3. According to the company's requirements and combining with the local market, plan marketing publicity activities, conduct personalized marketing for each direct branch, publicize the company's concept locally and establish the company's image.
4, organize the preparation of marketing effect analysis report to the company chairman.
5. Preside over the dynamic analysis meeting of marketing every week, and put forward improvement plans and implement them according to the operating conditions of the directly affiliated branches of the company and the development of market competition; Draw up the next marketing plan and report the adjustment plan to the general manager for approval.
6. According to the company's planning, formulate a reasonable online and offline overall operation promotion and marketing planning scheme, and build the company's online and offline overall operation system.
7. Collect, analyze and summarize market information, and plan and carry out various promotion activities in combination with the development trend of cultural industry and e-commerce.
8. According to the company's development direction and business philosophy, formulate the overall operation strategy and scheme, and lead the operation team to complete various indicators and tasks (including revenue, profit, inventory turnover, membership development, membership activities, etc.). ) issued by the company, and ensure to achieve the business objectives of most stores and e-commerce platforms.
9. Be fully responsible for the management of the front office and kitchen of stores in each region; And formulate the corresponding operation management system.
10. Maintain the company's standardization system, implement the unified system, issue and improve the company's various standard operation manuals, and organize supervision and guidance on the standards of all branches in the region.
1 1. Organize the preparation of relevant departments of the company, review the standard manuals of branch operations, and conduct unified management according to the requirements of the standardization system; Organize and supervise the dynamic improvement of standard operation manuals according to the requirements of various operation manuals of the company; Check the implementation of various operating procedures and standards of store operation departments in the area, provide consultation in time and collect feedback information.
12, responsible for the specific performance management of the operating departments under each branch to ensure that the company's interests are not lost.
13, examine and approve the work plan of the store manager, supervise, guide and train the store manager; Conduct management knowledge and professional knowledge training for the heads of subordinate departments for more than two hours every week; Examine and approve the personal work summary of the heads of subordinate departments and give guidance. Actively assist the general manager in selecting and appointing managers of subordinate departments.
14. Organize to report the rectification opinions of each branch, distribute the rectification opinions of each branch and supervise the implementation.
15. Organize the preparation of the summary analysis report of business activities and attend the monthly summary meeting of the company's business activities.
16. Assist the Development Department in the reception and daily relationship maintenance of government departments, partners, media and major customers.
Requirements:
1 above, 10 years of catering experience, more than 4 years of management experience in the same position, proficient in the construction of chain management system, and familiar with the investment sector;
2. Have new store development experience, and have some experience in site selection, decoration and employee training;
3. Strong leadership and team management skills, as well as strong public relations, organization, communication and coordination, planning and execution capabilities;
4. Have a high sense of professionalism, responsibility and overall situation.
5. Well-known chain catering enterprises are preferred.
Under the age of 6.40, accept the entrepreneurial platform.
Food and Beverage Operation 3 Job Description:
1, fully responsible for the daily operation and management of the company;
2. Seriously implement the company's resolutions, and regularly report to the general manager and chairman of the board of directors on the operation and management of the enterprise;
3, according to the company's annual target management requirements, responsible for the company's business management plans and programs, and organize their implementation;
4. Establish and improve the company's operation management system, and formulate efficient workflow and streamlined operation organization;
5. Responsible for the establishment of the company's operation management team and the training, selection and appointment of echelon talents, and set up an excellent management team to make it have a good market competitive advantage;
6. According to the market situation and the actual situation of the company, plan and formulate the overall marketing plan of the company and organize its implementation;
7. Organize the formulation, establishment and improvement of various rules and regulations of the company's operation and management to ensure the orderly operation and management of the company;
8. Draw up the strategic development plan of the catering business of the Group, and organize the implementation after being approved by the chairman of the company;
9. Responsible for holding monthly business meetings, reporting the company's business management in time, arranging and checking the monthly work progress, and studying and solving related business management problems.
Requirements:
1, with more than 5 years of store manager management experience and more than 3 years of practical work experience as an operation manager in the operation department (marketing department) of large chain catering enterprises, and has achieved remarkable results (case description);
2. Bachelor degree or above. Graduated from full-time catering hotel management or business administration. Experienced people can relax their academic requirements appropriately;
3. Be familiar with the operation modes of fast food, snacks, simple Chinese food and casual catering, and be able to independently and systematically complete the construction of various operation systems and the implementation of annual marketing plans;
4. Have successful working experience in brand planning, brand building, brand promotion and brand operation;
5. Familiar with the operation of the Internet, very familiar with online and offline operations, and able to successfully build online celebrity products or online celebrity stores;
6. Understand the development trend of the industry, be able to accurately grasp the industry trend, and formulate the brand operation strategy suitable for the enterprise in time;
7. Strong overall coordination ability. Strong organizational skills, good at forming teams, and can effectively mobilize the team atmosphere;
8. Skilled in operating all kinds of office software, with strong data analysis ability.
Job responsibilities of catering operations 4 1. Assist the operation manager to check, evaluate and guide the operation status of Shanghai franchise stores; Verifying the operation level of each store through audit is an important basis for the operation department to evaluate franchise stores;
2. Inspect and evaluate franchisees according to regulatory standards;
3. Analyze and evaluate the problems found, and provide guidance for stores;
4. Coordinate and organize the shop inspection plan of each supervisor, and implement the key work of monthly, quarterly and annual audit.
Requirements:
1, more than 3 years working experience as regional manager and operation supervisor in catering industry;
2. Be able to conduct training and assessment independently, and have supervision opinions on the management of chain stores;
3. College degree or above, strong pressure resistance, good affinity and good comprehensive quality;
4. Excellent team building, management, motivation and training skills, able to establish and improve the standardized operation system of this restaurant;
5. Obey the arrangement of superior leaders and give corresponding solutions.
Job responsibilities of catering operations 5 1. According to the company's annual plan and the department's annual work priorities, prepare and decompose the supervision plan at each stage;
2. Be familiar with the workflow of the company's operation and assist the operation manager to formulate various business plans, service specifications and workflow;
3. Responsible for implementing the decision-making and operation plan of the Operation Department, and supervising and assessing the training plan issued by the Operation Department;
4. Supervise the implementation of store operation standards in the area under its jurisdiction, promote and implement the company's various systems and daily work, and complete the company's indicators;
5. Supervise the operation, personnel and KPI completion of stores in the area under its jurisdiction;
6. Be responsible for the operation meeting of the stores owned by the company and the arrangement of collective activities of the operation department;
7. Strictly implement the company's rules and regulations and complete other matters assigned by department leaders.
Job responsibilities of catering operation 6 Job responsibilities:
1. Assist the superior to complete the operation plan of the company's direct stores and franchise stores;
2. Supervise the heads of all departments to implement the annual, quarterly and monthly work plans;
3. According to the tracking of regional store operation data, guide and assist stores to adjust their operation strategies and improve their operation ability;
4. Complete the data market analysis of each brand, conduct the preliminary market research and analysis of the franchise stores, and complete the site selection plan;
5. Keep good communication and cooperation with all relevant departments of the company.
Qualifications:
1, college degree or above, more than three years experience in restaurant chain management;
2. Strong planning and data analysis skills;
3. Have good communication skills, planning skills, execution skills, leadership skills and judgment skills.
Job responsibilities of catering operations 7 1. Responsible for the restaurant manager, implement the work according to the monthly work plan of the restaurant manager, and assist the restaurant manager to continuously improve in his usual work.
2. Supervise the service quality of the staff of this team, and complete customer service with high quality and efficiency.
3. Solve the problems raised by the guests in time, properly handle the complaints of the guests and establish a good relationship with the guests.
4. Be responsible for the business training of the staff of the team, communicate with the staff regularly, and mobilize the enthusiasm of the staff of the team to the maximum extent.
5, strict management of canteen equipment, materials, utensils, etc. In succession, we should be consistent in nature, keep the intact rate, and make a good record of succession.
Job responsibilities of catering operation 8 Job responsibilities:
1, according to the company's strategic objectives, formulate the overall operation plan and complete the operation objectives;
2. Realize the comprehensive chain expansion of catering brands, introduce brand concept and brand spirit in the commercialization process of chain cooperation, and increase brand awareness and reputation;
3. Responsible for establishing and developing the company's offline operation team and organizing employee training;
4. Improve the chain process and chain system, write all kinds of investment manuals and chain manuals, maintain and manage local chain stores, and deepen, broaden and extend the post-brand field;
5, understand the Internet, can use the Internet for brand promotion and help increase sales.
Qualifications:
1, bachelor degree or above, major in marketing and catering management is preferred;
More than 2.5 years experience in chain management;
3. Familiar with store terminal operation management, with strong organizational skills, leadership skills and good communication skills; Excellent management and coordination skills;
4. Familiar with the development trend and operation development trend of catering industry and Internet industry;
5. Strong communication skills, team management skills, cohesion and business negotiation skills; Sharp market insight, market development ability, learning and innovation ability;
6. Experience in large and medium-sized catering operation and management is preferred;
Job responsibilities of catering operations 9 Job responsibilities:
1. Be responsible for managing and tracking the daily operation management of stores, and be responsible for the operation results of each store;
2. Responsible for completing all the business management indicators of all stores;
3. Responsible for implementing and tracking the implementation of store operation system and personnel training, and evaluating the implementation results;
4. Be responsible for finding, coaching and supervising the problems existing in the store in time, determining the improvement methods and tracking the progress;
5. Responsible for the implementation of the new store opening process to ensure the smooth opening and operation of the new store;
6. Recruit/evaluate and eliminate mall employees;
7. Design of promotion and non-substantive activities;
8. Responsible for handling all kinds of emergencies reasonably;
9. Complete other tasks assigned by the general manager.
Requirements:
1. Full of enthusiasm for the service industry, good teamwork ability, able to adapt to the high-speed and fast working rhythm;
2. College degree or above;
3. Have certain management experience in chain catering enterprises, and experience in preparing new stores is preferred.
Job responsibilities of catering operations 10 Job responsibilities:
1. Supervise and coordinate the catering service providers in the staff canteen, including food quality and hygiene, recipe review, food price, service standards, production safety, etc. , thus continuously improving the dining experience;
2. Strengthen the interaction between restaurants and dining customers and "restaurants (employee representative organizations)", maintain a good dining order in restaurants, and handle customers' complaints and suggestions in time;
3. Responsible for the planning and publicity of restaurant operation activities;
4. Responsible for raw material procurement supervision, warehousing verification and gross profit margin accounting;
5. Restaurant operation report and expense settlement;
6. Performance management of catering service providers.
7. Maintenance and management of restaurant fixed assets.
8. Budget declaration and cost control of equipment, facilities, utilities, property management and holiday activities.
9. Docking the design requirements of the new restaurant construction, supervising the project implementation, handling the food business license, and preparing before opening.
10. Other restaurant affairs and temporary tasks.
Requirements:
1. Bachelor degree or above, more than 3 years working experience in catering operation management, major in food science or hotel management is preferred;
2. Good at copywriting editing and event planning, and it is better to edit pictures and texts;
3. Strong communication and coordination skills and ability to respond to emergencies;
4. Have a strong sense of responsibility and mission, strong execution and strong ability to withstand pressure;
5. Be familiar with the processes, standards and regulations of catering management.
6. Have experience in restaurant construction and opening preparation, and be familiar with restaurant equipment and facilities and their functions.
Job responsibilities of catering operations 1 1 Job responsibilities:
1. According to the company's requirements and combined with the local market, plan marketing publicity activities, and conduct personalized marketing for each direct branch, publicize the company's concept locally and establish the company's image.
2. According to the business conditions of the branches directly under the company and the development of market competition, put forward improvement plans and implement them; Draw up the next marketing plan and adjust the plan.
3. Manage and maintain the company's important customer relationships and establish good relationships with the company's franchisees or potential franchisees.
4. Establish customer files, establish a regular return visit system and a satisfaction survey system and implement them.
5. Implement standardized operation system and unified system, issue and improve all kinds of standard operation manuals of the company, and organize supervision and guidance on the standards of franchise stores.
6. Find out the problems existing in the operation of each franchise store and make rectification, and supervise the implementation.
7. Supervise the work of employees in this department, train employees in management knowledge and professional knowledge, and lead the team to carry out management work efficiently and pragmatically;
8. Participate in the planning and feasibility analysis of catering projects invested by enterprises;
9. Formulate effective procedures and standard schemes for the operation and management of investment projects, and organize training and implementation;
10. Evaluate the catering projects operated by the Group and formulate effective measures to solve operational problems;
1 1. Effectively formulate the overall marketing promotion plan and activities of the company's catering projects;
12. Evaluate and analyze the problems in operation normally, and propose improvement measures;
1. According to the company's strategic objectives and management objectives, formulate relevant management systems.
2. Be responsible for the overall operation, team building, training and management of the company.
3. Be responsible for the operation management, marketing plan planning and cost control of all stores in the company.
4. Complete other tasks assigned by the general manager.
Qualifications:
1, college degree or above, major in business administration, hotel management and other related fields is preferred;
At least 2.4 years experience in restaurant chain management, and at least 3 years working experience as operation director of large and medium-sized restaurant chain enterprises;
3. Be familiar with the operation norms and processes of catering chains, have their own unique opinions on the operation of the catering industry, have insight into the development trend of the industry, and have outstanding strategic vision;
4. Excellent communication skills and overall planning skills.
Food and Beverage Operation 12 Job Description:
1, responsible for regional brand promotion and investment promotion;
2. Responsible for the normal operation and management of regional direct stores and franchisees;
3. Responsible for the joint planning and implementation of regional direct stores and franchisees' marketing;
4 responsible for the establishment, operation, integration and training of regional administrative system, financial system and human resources system;
5, responsible for the establishment and operation of regional distribution warehousing logistics system;
6. Responsible for the decoration preparation, opening promotion and standardized operation of regional direct stores and franchisees;
Requirements:
1, catering management experience is required for more than 5 years.
2. Honesty and team leadership are necessary.
3. Require at least 2 years management experience in large chain restaurants.
Job responsibilities of catering operations 13 1. Assist the store manager to supervise the implementation of the restaurant operation plan to ensure the perfection and smooth operation of the restaurant operation system.
2. Responsible for the management of the bar
3. Customer relationship management
4. Responsible for assisting the manager to manage the property of the restaurant.
5. Strictly implement the restaurant operation management system and business process to ensure the standardized management of restaurant operation.
6. Responsible for the safety management of restaurants
7. Responsible for assisting the store manager to manage the store staff.
Job responsibilities of catering operations 14 Job responsibilities
1. Formulate and establish the company's catering operation management system and guide the operation.
2. Be responsible for participating in the overall management, operation and major decision-making of the company's catering projects.
3. Be responsible for the maintenance of operation standards, formulate annual, quarterly and monthly operation plans for catering projects, and ensure that the performance meets the company's requirements.
4. Be responsible for the implementation of the catering operation marketing plan, and keep abreast of the market situation of the catering industry.
5. Control personnel and operation and management costs.
6. Be responsible for the training, assessment and promotion of the store manager and manager.
7. Responsible for handling the external relations of catering projects and maintaining the good image of the company.
Requirements:
1, bachelor degree or above, major in marketing or enterprise management. (Those with excellent conditions can be appropriately relaxed)
2, engaged in the catering industry for more than eight years, and have more than three years of work experience in the same position. (Working experience in large well-known chain enterprises is preferred)
3. Have professional knowledge of catering operation, promotion, cost control, marketing and other skills related to employee training.
4, good personality, optimistic and positive work, strong sense of responsibility.
5. Have the ability of innovation, team building and training, and can work under great pressure.
6. Have good physical and psychological qualities and love the catering service industry.
Job responsibilities of catering operation 15 Job responsibilities:
1, according to the company's strategic planning, formulate the work content of the investment catering project planning and feasibility analysis stage;
2. Have your own team or set up a new team to build and operate chain stores;
3. Formulate effective procedures and standard schemes for the operation and management of catering projects, and organize training and implementation;
4. Formulate the overall operation and promotion plan of catering projects and promote their implementation;
5. Be responsible for the benefit evaluation of operating results and the implementation of improvement scheme.
Requirements:
1, more than 5 years working experience in restaurant chain operation.
2, familiar with the restaurant chain layout planning; Be good at combining Internet operation with chain operation.
3, familiar with project management, and have the experience of independent implementation of project management operations;
4. Understand the market operation mode and the latest developments of competitors, and have rich industry information channels;
5. Familiar with the development trend and operation development trend of chain catering industry;
6. Have a strong enterprising spirit and can accept joining as a partner.
Qualifications:
1)8 years working experience in catering industry and more than 5 years working experience in catering operation and management.
2) Excellent team building, management, motivation and training capabilities.
3) Familiar with operational business and processes, with strong leadership and team management skills.
4) It has advanced management concept, strong strategy formulation and execution ability, and extensive customer resources and social resources.
5) Good professionalism and professional ethics, meticulous, rigorous, full of enthusiasm and sense of responsibility.
6) Good interpersonal communication, strong coordination ability, strong appeal and cohesion.
7) Good learning and understanding ability, sincere and dedicated, able to adapt to the high-speed and fast working rhythm.