The model essay on the year-end summary of catering and the plan for the coming year is as follows:

In order to improve management skills, improve management level, learn from it and avoid future work mistakes, the work in the past six months is summarized as follows:

1. Restaurant management

With the strong support of the leaders, the restaurant staff has been restructured and changed, from the previous six to the current four, with the contracted salary unchanged. In terms of personnel management, the responsibility system is adopted by regions, and individuals are responsible for their own areas of responsibility, so that "individual tasks are completed first, and unity and cooperation contribute".

Compared with the previous service quality of restaurants, the restaurant environment has been significantly improved. Restaurant staff have greatly improved their sense of work identity and responsibility for the restaurant.

second, restaurant procurement

in the aspect of restaurant food procurement, we changed the previous "food delivery system" and adopted "independent purchase and wholesale" to change the shortcomings of high procurement cost. At the same time, increase the variety of dishes and improve the quality of dishes. The number of diners in government restaurants has increased from less than 41% in the past to more than 91% now, and the satisfaction of diners with restaurants has increased from 31% in the past to 81% now.

Third, small restaurant reception

In small restaurant reception, first of all, pay attention to the hygiene of the reception restaurant and create a good dining environment; Secondly, increase the variety of dishes; Finally, pay attention to the reception training of restaurant staff, improve their restaurant reception etiquette, and the reception of small restaurants has also been recognized by leaders.

iv. Procurement announcement and account details

The food inspection system is implemented. Every day, the person in charge of the food inspection checks the price, weight and quality of the purchased ingredients, and timely enters the restaurant procurement announcement, so as to achieve "publicity every three days". In terms of fruit procurement and small restaurant procurement in the management office, it is "reported on January 1 and publicized on January 1", with detailed accounts and complete documents.

V. Tobacco and alcohol use in the management office and warehouse management

The management office implements the system of "application-approval-issuance". If tobacco and alcohol are found according to the approval of the application, they should ask the leaders for instructions in time if they are suspicious, so as to ensure that the hair is not disorderly and good. Do a good job of tobacco and alcohol storage registration in time and keep it properly.

at the end of the month, make an inventory of the use of tobacco and alcohol in the management office, properly save the tobacco and alcohol application form, check in and out of the warehouse, and enter it into the management office for publicity. In the aspect of warehouse management, we should strictly register in time, pay attention to the cleanliness of the warehouse, properly preserve the contents of the warehouse, make an inventory at the end of the month, and make a detailed list of the warehouse inventory.

problems that should be paid attention to in work summary

1. Take full possession of materials before summary. It is best to listen to opinions from all sides and understand the relevant situation through different forms, or put forward the summarized ideas and intentions and discuss them with cadres and the masses from all sides. We must avoid leaders giving opinions and looking for facts among the masses.

2. We must seek truth from facts, do not exaggerate our achievements, do not narrow our shortcomings, and do not cheat. This is the basis of analysis and drawing lessons.