While giving full play to the advantages of high-speed rail and improving the coverage rate, a large number of ordinary-speed trains will be opened between small and medium-sized cities, central and western regions and remote areas, and more convenient and fast passenger transport products will be launched, further increasing the effective supply of railway passenger transport in small and medium-sized cities and central and western regions and facilitating people to travel along the line.
Further enrich the variety of station car catering and provide more safe, high-quality and cheap travel food; Standardize the channels of catering, commodity procurement, processing, storage and sales, and resolutely block the "three noes" entrance and boarding channels. The majority of passengers are encouraged to supervise and report the goods sold by railway stations and cars, and the railway department will reward the informants for the reported problems. Standardize the service words and deeds of station car commodity operators, and seriously investigate and deal with violations such as shouting, exaggerating demonstrations and false propaganda.
Extended data:
Relevant information of railway service quality:
1. Continue to carry out the basic sanitation improvement of the station car with the focus on toilet sanitation, and dynamically keep the station car service place clean and orderly. Focus on improving the environmental sanitation conditions of ordinary trains and ensuring basic services such as drinking water supply and toilet cleaning. Vigorously advocate civilized travel and build a civilized travel environment with the majority of tourists.
2. Increase the investment in station car service equipment and facilities, and focus on improving the most direct service hardware conditions for the majority of passengers, such as boiling water supply, toilet use, bedding replacement and air conditioning effect.
3. Relying on 12306 website, mobile APP, WeChat platform, self-service ticket checking and other technical equipment, the level of intelligence and informatization of railway services will be continuously improved.
People's Network-China Railway Corporation launches "Year of Railway Passenger Service Quality"