1: Principle of punctuality and trustworthiness

Punctuality and trustworthiness are the primary principles of modern etiquette and convention and exhibition etiquette. This principle requires exhibitors to have a strong sense of time when dealing with customers, and not to be late or leave early in the communication process; Promise customers to finish the work on time without delay; Don't promise "what you say will be done" casually, and don't break your promise to others, especially Hainan Conference Company.

2. The principle of treating each other sincerely

There are many formal contents in etiquette, and there are also many formal contents in false manners. What's the difference between etiquette and politeness? The difference between etiquette and politeness lies not in the form, but in whether the exhibitors are sincere and friendly to customers and whether they can be honest with each other. The principle of sincere treatment is to require exhibition personnel to be truly cordial and respectful to customers in actual activities.

3. Subject and object have other principles.

In the exhibition activities, on the one hand, it emphasizes that the host should respect the wishes and customs of the guests; On the other hand, it also emphasizes that guests are at home. All these reflect the differences in etiquette requirements between host and guest, which embodies the principle that host and guest are different.

4. The principle of moderate enthusiasm

China people think that it is not surprising to be polite to many people in interpersonal communication, but in exhibition activities, especially when dealing with foreign customers, too much concern or interference with customers will disgust them. Therefore, in the exhibition activities, the etiquette arrangement should not only be warm and friendly, but also respect the customer's personal dignity and independence and freedom, and oppose excessive enthusiasm or even flattery.

5. The principle of service first

Service is the bounden duty of exhibition personnel, and polite, sincere and professional service is the basic requirement for exhibition personnel. Polite service is to properly show enthusiasm and friendliness to customers. There are three receptions, the cross in civilized language often says that enthusiasm should be three; Sincere service is manifested in not deceiving customers, being hypocritical, cheating and insulting people; Professional service means that exhibition personnel should master exhibition knowledge, improve service skills and provide services to customers efficiently.

Baidu "Exhibition Planner Examination Training-Guangdong Ganguan Vocational Training College" can learn more details.